Area Manager, Asset Protection - Austin

Gap Inc.; Austin (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) match

Employee stock purchase plan

Medical/dental/vision/life insurance

Job summary

Gap Inc. is seeking an Area AP Manager to lead asset protection across multiple stores. You will coach AP Coordinators and Specialists, drive shortage reduction, and partner with store leadership to mitigate risk. Your work protects people, products, and experiences across Gap, Old Navy, Banana Republic, and Athleta.

The role requires strong leadership, analytical ability, and excellent collaboration skills to implement safety programs and ensure compliant operations.

Qualifications

• Strong leadership and coaching skills across multiple locations.
• Experience in investigations, surveillance, and shortage reduction.
• Ability to analyze data and apply insights to drive results.
• Excellent communication and collaboration skills.
• Knowledge of retail operations and asset protection best practices.

Responsibilities

• Lead and manage AP Coordinators, Specialists and/or Service Representatives across multiple stores, providing coaching, development, and performance feedback.
• Implement and monitor shortage reduction and safety programs tailored to the needs of each in your area.
• Conduct and oversee investigations into theft, fraud, and policy violations, ensuring compliance with legal and company standards.
• Analyze data and incident trends to identify risks and recommend proactive solutions.
• Partner with store and regional leadership to align AP strategies with business goals.
• Ensure physical security systems are functioning and compliant with company standards.
• Collaborate with law enforcement and legal partners to support case development and prosecution.
• Promote a culture of safety, inclusion, and operational excellence across your area.

Skills

Leadership

Communication

Data analysis

Collaboration

Job description

About Gap Inc.

At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture.

About Gap Inc.

At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture. Our portfolio-Old Navy, Gap, Banana Republic, and Athleta-each brings a distinct point of view to how we show up in the world and serve our customers. Old Navy democratizes style with quality and value for all. Gap champions originality through essential pieces that celebrate individuality. Banana Republic is rooted in a spirit of discovery, creating modern pieces inspired by craftsmanship and travel. Athleta champions the Power of She through confidence, strength, and movement. We’re driven by a shared purpose: to bridge gaps-between people, perspectives, and possibilities-to create a better world. We’re building a team that performs at a high level-people who think boldly, take ownership, and turn ideas into impact. If you're ready to learn fast and help shape what's next, you'll fit right in.

About The Role

As an Area AP Manager, you oversee asset protection operations across a group of stores. You lead a team of Coordinators and/or Specialists, drive execution of safety and shortage reduction programs, and collaborate with store leadership to mitigate risk. Your work supports the protection of people, products, and experiences across our house of iconic brands: Gap, Old Navy, Banana Republic, and Athleta.

What you'll do

• Lead and manage AP Coordinators, Specialists and/or Service Representatives across multiple stores, providing coaching, development, and performance feedback.
• Implement and monitor shortage reduction and safety programs tailored to the needs of each in your area.
• Conduct and oversee investigations into theft, fraud, and policy violations, ensuring compliance with legal and company standards.
• Analyze data and incident trends to identify risks and recommend proactive solutions.
• Partner with store and regional leadership to align AP strategies with business goals.
• Ensure physical security systems are functioning and compliant with company standards.
• Collaborate with law enforcement and legal partners to support case development and prosecution.
• Promote a culture of safety, inclusion, and operational excellence across your area.

Who you are

• Strong leadership and coaching skills across multiple locations.
• Experience in investigations, surveillance, and shortage reduction.
• Ability to analyze data and apply insights to drive results.
• Excellent communication and collaboration skills.
• Knowledge of retail operations and asset protection best practices.

Benefits at Gap Inc.

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.
• For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.