Area Manager, Amazon Pharmacy

Amazon Inc.; Phoenix (AZ); On-site; USD 65,000 - 97,000; Full time

Job summary

Amazon is seeking an Area Manager in Phoenix, AZ to lead a team of 15-25 in the Amazon Pharmacy facility. You will drive cross-functional collaboration, optimize operations, and mentor staff toward growth and certification.

The role requires a Bachelor's degree or equivalent Amazon experience, strong analytics, and excellent communication. You will work on-site at the facility and contribute to delivering reliable pharmaceutical services to customers.

Qualifications

• Bachelor's degree, or 2+ years of Amazon experience.
• Active/unrestricted pharmacy technician license or ability to obtain within 1 year.
• Strong analytical skills, attention to detail, and effective communication.
• Proven track record of team leadership, growth, and development.
• Robust written and verbal communication and presentation skills.
• Able to work from the Amazon Pharmacy facility.

Responsibilities

• Lead and supervise a team of 15-25 direct reports.
• Engage in cross-functional teams to increase efficiencies and goals.
• Decide when to pursue approvals and align stakeholders.
• Plan and implement processes to improve department results and efficiency.
• Mentor team members and provide growth opportunities (e.g., national pharmacy certification).
• Identify improvement opportunities from data and solve root causes.
• Proactively communicate issues with recommendations to leadership.
• Maintain or exceed departmental metrics and provide business reviews.
• Collaborate with stakeholders across departments to remove roadblocks.
• Work with product teams to prioritize and drive Roadmap initiatives.
• Execute objectives through Amazon Leadership Principles.

Skills

Leadership

Analytical skills

Communication

Project management

Education

Bachelor's degree

Job description

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We provide customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their medications delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world's safest and fastest online pharmacy.

We are looking for an Area Manager to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy!

Key job responsibilities

• Lead and supervise a team of 15-25 direct reports
• Participates and provides meaningful contribution when engaging in cross functional teams to increase efficiencies and achieve business goals
• Knows which decisions to make independently and which need approval; pursues approval and gets other stakeholders alignment
• Responsible for meeting our customers' needs by planning and implementing processes and procedures that will improve the department's results and improve efficiencies
• Develop team members by providing mentorship, educational opportunities, and progressive growth opportunities such as the national pharmacy certification program
• Frequently identifies opportunities for improvement based on data inputs and performs deep dive analysis to identify and solve for root-cause of problems
• Acts quickly to uncover any potential areas of risk or opportunity; proactively communicates relevant issues with appropriate recommendations
• Consistently maintain and/or exceed department's defined operational metrics. Provides senior leadership with business review data, identifying highlights and areas for improvement
• Collaborate and partner with key stakeholders and leaders across multiple departments and locations, in order to remove roadblocks, increase productivity, and define workflows
• Consult and collaborate with product team to prioritize and drive Roadmap initiatives
• Execute Company objectives through Amazon Leadership Principles as they relate to the department's function.

BASIC QUALIFICATIONS

• Bachelor's degree, or 2+ years of Amazon experience
• Can have an active and unrestricted pharmacy technician license or the ability to obtain a pharmacy technician license within 1 year of hire
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities
• Proven track record of team leadership, growth and development
• Robust written and verbal communication and presentation skills
• Ability to work from the Amazon Pharmacy facility

PREFERRED QUALIFICATIONS

• 1+ years of operations experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, AZ, Phoenix - 65,000.00 - 96,500.00 USD annually