Area Manager

CornerStone Professional Placement; Town of Texas (WI); Remote; USD 40,000 - 64,000; Full time

Job summary

A leading company is seeking an experienced Area Manager for a remote position focused on managing a healthcare benefits team. This role includes full responsibility for daily operations, oversight of service quality and productivity, and collaboration with executive leadership to meet strategic goals. Ideal candidates will possess significant experience in healthcare reimbursement and demonstrate successful management of distributed teams in high-pressure environments.

Qualifications

• 4+ years of experience in a supervisory or management role in healthcare reimbursement.
• Proven success managing hybrid or remote teams in a fast-paced environment.
• Strong working knowledge of insurance benefit investigations and reimbursement workflows.

Responsibilities

• Manage a geographically dispersed team executing healthcare benefit verification.
• Supervise up to 100 staff members during peak periods.
• Provide regular performance updates and trend analysis to senior leadership.

Skills

Communication

Data Interpretation

Conflict Resolution

Education

Bachelor’s degree in healthcare administration, business, or related field

Job description

Job Title: Area Manager

Location: Remote (Equipment Provided)

Schedule: Monday–Friday, 8-hour shift between 7AM–7PM CT

Compensation: $40/hr.+, based on experience

Duration: Seasonal Project – Approximately 4–5 months with potential extension

Overview:

We are seeking an experienced Area Manager to lead operations for a remote team supporting a high-volume healthcare benefit reverification initiative. This individual will be responsible for managing all daily operational functions, including team leadership, service quality, productivity, and compliance oversight. The role involves direct supervision of approximately 3–5 team leads and 40–100 frontline staff, including a mix of full-time and temporary employees. The Area Manager will work closely with executive leadership to meet service-level agreements, drive continuous process improvement, and ensure performance targets are achieved.

Responsibilities:

• Manage a geographically dispersed team executing healthcare benefit verification and reverification activities.
• Supervise team leads and provide oversight for up to 100 staff members during peak periods.
• Monitor team performance to ensure compliance with SLAs, productivity goals, and quality standards.
• Collaborate with recruiting and training teams to scale headcount in advance of high-volume project cycles.
• Serve as a primary point of contact for operational issues and escalations related to insurance reimbursement and EOB resolution.
• Provide regular performance updates, trend analysis, and risk assessments to senior leadership.
• Lead daily huddles, participate in weekly leadership calls, and support ongoing training and development.
• Ensure adherence to regulatory requirements, internal policies, and data security best practices.

Qualifications:

• 4+ years of experience in a supervisory or management role within healthcare reimbursement, patient access, specialty pharmacy, or a related field.
• Strong working knowledge of insurance benefit investigations, explanation of benefits (EOBs), appeals processes, and reimbursement workflows.
• Proven success managing hybrid or remote teams in a fast-paced, project-based environment.
• Experience overseeing seasonal or large-scale staffing models in a healthcare or service operations setting.
• Excellent communication, data interpretation, and conflict resolution skills.
• Bachelor’s degree in healthcare administration, business, or a related field preferred; equivalent experience accepted.