Area Manager

Naya; New York (NY); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive pay and bonus plan

Medical, dental, and vision insurance

Commuter benefits and phone reimburse

Job summary

NAYA is seeking an experienced Area Manager to lead and develop restaurant management teams across multiple states, ensuring superior service, guest satisfaction, and strong financial performance. In this role you will coach General Managers, drive EBITDA while elevating the employee and guest experience, and manage hiring, training, and budgets in a fast-growing brand.

We value leadership, collaboration, and a passion for fresh, Middle Eastern flavors, with opportunities for growth and internal

Qualifications

• 7+ years of restaurant management/leadership experience.
• Experience with senior operations management across multiple states.
• Bachelor’s degree or higher.
• Strong project management, analytical and problem-solving skills.
• Superior interpersonal skills and ability to earn trust from colleagues.

Responsibilities

• Lead, manage and develop restaurant management teams to ensure service excellence and guest satisfaction.
• Review P&L reports monthly with General Managers to meet financial targets.
• Forecast and monitor expenses to achieve company goals weekly, monthly and yearly.
• Ensure compliance with national, state, and local regulations and laws.
• Interview, hire, onboard and train all restaurant positions.
• Jump into hands-on execution to plug gaps in stores as needed.

Skills

Restaurant leadership

P&L management

Team development

Communication

Bachelor’s degree

Education

Bachelor's degree or higher

Job description

At NAYA, we’re on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us.

We are looking for experienced, passionate Area Managers to grow with us! This is a unique opportunity to work for a people-centric company that will develop you internally.

At NAYA, your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!

If you’re ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen.

How You’ll Impact

The Area Manager is responsible for leading, managing and developing our restaurant management teams and team members to ensure delivery of superior service and product, as well as both employee and guest satisfaction. This position is also responsible for the overall financial performance for their area’s restaurant operations, including sales growth and maximizing profits by meeting budgets for food, labor costs and other controllable costs. The right person for this role is a proven leader and operator, familiar with high growth environments, skilled at managing a P&L, is an excellent communicator, sets a high bar for themselves, and is adept at developing talent.

What You’ll Do

• Responsible for multi-unit operational and financial health
• Supervises their area’s General Managers and assists them with:
  • Coaching, developing and mentoring their managers and team members
  • Driving 4-wall EBITDA while elevating the employee and guest experience through multiple consumer channels
  • Building a bench and rolling out succession planning and growth initiatives
  • Developing and maintaining an employee-oriented and guest-focused organizational culture emphasizing continuous improvement, high performance, collaboration, teamwork, and process improvements
  • Interviewing, hiring, onboarding and training of all restaurant positions
  • Responding quickly to changing market conditions and revising strategies accordingly
  • Validating compliance with operational initiatives through auditing, training and performance management of their teams
  • Jumping into hands‑on execution within our restaurants to plug holes and staffing gaps as needed
• Reviews P&L reports monthly with their General Managers to ensure that key financial targets are being met and adjusted based on business needs
• Partner with the Human Resources Business Partner to set clear expectations, follows up and creates a culture of accountability for their restaurant operations teams
• Forecasts and monitors expenses of their General Managers to ensure company goals are met on a weekly, monthly and yearly basis
• Ensures the operations are in compliance with all applicable national, state, and local regulations and laws
• Responsible for reviewing and approving weekly payroll for their assigned stores
• Performs other related duties, tasks, and responsibilities as required, assigned, and directed

Who You Are

• 7+ years of restaurant management/leadership operations experience
• Experience with senior operations management across multiple states
• Bachelor’s Degree or higher
• Strong project management, analytical and problem-solving skills
• Superior interpersonal skills and ability to earn trust and respect from colleagues
• Exceptional financial acumen
• Thrives in a constantly evolving, fast-paced environment

You will love working at NAYA

We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including:

• Competitive pay and a bonus plan to recognize your impact
• Medical, dental, and vision insurance to keep you healthy and thriving
• Commuter benefits and phone reimbursement to make life easier
• Employee discounts and free NAYA meals — because we believe in enjoying what we serve

Growth opportunities at every level — we invest in developing leaders from within

EEO STATEMENT

Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

We use eVerify to confirm U.S. Employment eligibility.