Area Manager

Break Time; Columbia Township, Northern (MO, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

MFA Petroleum Company is seeking an Area Manager for Break Time operations in Missouri to direct a group of stores, maximize sales and profitability, and model the company’s core values.

You will recruit, hire, train, and evaluate staff to deliver fast and friendly service while ensuring compliance with policies and laws. The role requires management experience and a focus on profitability and team leadership.

Qualifications

• At least three years of management experience or related work experience.
• Successful completion of Break Time Area Supervisor training program within 6 months of accepting the position
• Ability to manage budgets, inventories, and staff scheduling with integrity.

Responsibilities

• Support the Company Vision and Mission and implement the strategies necessary to achieve them
• Ensure that all stores provide customer service that meets or exceeds company standards and customer expectations
• Maintain high standards of store image, ensuring that all stores are clean, well-stocked, and ready for business
• Ensure that all assigned stores operate within established inventory levels, salary budgets (and other control lines), and gross profit margins to achieve maximum profitability
• Build store sales and gross profits through implementation of corporate merchandising policies, procedures, and programs
• Support and enforce all company policies and local, state, and federal laws and regulations
• Assure that personnel processes (hiring, training, employee evaluations, employee discipline and termination actions) are carried out in a legal, ethical, and timely manner, and in accordance to company policy
• Supervise all store associates in a fair, consistent, and impartial way, and in accordance with all EEOC guidelines
• Actively assist with all promotions according to the Marketing Department
• Conduct merchandise price surveys, observe competitors, and recommend changes when appropriate
• Monitor and assist in the professional development of subordinates for growth and promotion to maintain a high-quality staff
• Supervise and coach direct reports in the performance of their duties; completes performance reviews; provides feedback and development opportunities to direct reports; takes disciplinary action when necessary
• Ensure all employees abide by local, state, and federal guidelines for the sale of alcohol and tobacco
• Ensure completion of required daily, weekly, and monthly paperwork
• Establish individual and team goals for each department, as well as establish personal goals with senior leadership; ensure goals are attainable and trackable
• Ensure employees follow posted work schedule and adhere to proper clocking procedures to accurately reflect hours worked
• Resolve conflict in a timely manner
• Prepare and submit recommended budgets for departmental operations
• All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned

Skills

People management

Multi-unit supervision

Retail management

Customer service

English communication

Education

Bachelor's degree

Job description

Overview

A Break Time Area Manager is responsible for directing and supervising operations in an assigned group of stores to maximize sales and profitability. The Area Manager will be a role model and demonstrate the company’s core values. Responsibilities include recruiting, hiring, training, and evaluating employees to achieve the mission of fast and friendly service in their assigned area

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Responsibilities

• Support the Company Vision and Mission and implement the strategies necessary to achieve them
• Ensure that all stores provide customer service that meets or exceeds company standards and customer expectations
• Maintain high standards of store image, ensuring that all stores are clean, well-stocked, and ready for business
• Ensure that all assigned stores operate within established inventory levels, salary budgets (and other control lines), and gross profit margins to achieve maximum profitability
• Build store sales and gross profits through implementation of corporate merchandising policies, procedures, and programs
• Support and enforce all company policies and local, state, and federal laws and regulations
• Assure that personnel processes (hiring, training, employee evaluations, employee discipline and termination actions) are carried out in a legal, ethical, and timely manner, and in accordance to company policy
• Supervise all store associates in a fair, consistent, and impartial way, and in accordance with all EEOC guidelines
• Actively assist with all promotions according to the Marketing Department
• Conduct merchandise price surveys, observe competitors, and recommend changes when appropriate
• Monitor and assist in the professional development of subordinates for growth and promotion to maintain a high-quality staff
• Supervise and coach direct reports in the performance of their duties; completes performance reviews; provides feedback and development opportunities to direct reports; takes disciplinary action when necessary
• Ensure all employees abide by local, state, and federal guidelines for the sale of alcohol and tobacco
• Ensure completion of required daily, weekly, and monthly paperwork
• Establish individual and team goals for each department, as well as establish personal goals with senior leadership; ensure goals are attainable and trackable
• Ensure employees follow posted work schedule and adhere to proper clocking procedures to accurately reflect hours worked
• Resolve conflict in a timely manner
• Prepare and submit recommended budgets for departmental operations
• All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned

Job Requirements

• High school diploma or equivalent
• At least three years of management experience or related work experience
• Successful completion of Break Time Area Supervisor training program within 6 months of accepting the position
• Must exhibit a high level of responsibility, integrity, dependability, and stability
• Capability to learn new concepts and use technical materials
• Ability to perform mathematical calculations to make change, complete shift reports and account for numbers of products during vendor check in
• Ability to consistently operate a computer and other office productivity machinery
• Ability to effectively prioritize and delegate to achieve maximum results
• Ability to visually observe and inspect items and work environment for regular job responsibilities and safety concerns
• Physical ability to move and position self to move and retrieve products and supplies from shelves, under counters, or stacks of inventory weighing up to 50 pounds
• Physical ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift
• Physical ability to move and position products in cooler with temps as low as 30 degrees for up to 1 hour and in the freezer with temps as low as 0 degrees for up to 10 minutes
• Availability to work any shift, weekends and holidays as needed
• Travel is expected up to 15% with occasional overnights to training or meetings
• Ability to consistently drive and work in outdoor weather conditions
• Ability to exchange accurate information with Break Time customers in English
• Ability to occasionally ascends/descends ladders to handle inventory or products
• At least 18 years of age
• Valid driver’s license
• Legal authorization to work in the United States
• Ability to meet company requirements including successful pre-employment drug screening, Motor Vehicle Report (MVR), and criminal background check

Preferred Skills

• Bachelor’s degree
• Three years of experience as a multi-unit supervisor in the C-store industry
• Ability to work both independently and in a team environment
• Ability to work at a fast pace
• Ability to perform detail work with accuracy
• Excellent organizational skills
• Sales abilities