Area Manager

Acosta Group; Birmingham (AL); On-site; USD 40,000 - 50,000; Full time

Job summary

Premium Retail Services, LLC, part of Acosta Group, is seeking an Area Manager to lead a distributed team of Retail Service Merchandisers/Lead Merchandisers across the geographic area. The role emphasizes hiring, onboarding, coaching, and performance management to deliver high-quality project work.

The ideal candidate will be a self-starter with strong organizational and communication skills, able to build partner relationships and manage field operations efficiently.

Qualifications

• High School diploma or equivalent required.
• 2+ years of management and/or supervisory experience.
• Prior sales agent, retail, customer service, or reset experience preferred.

Responsibilities

• Provide effective leadership and management to Retail Service Merchandiser/Lead Merchandiser team in assigned geographic area by interviewing and hiring candidates, onboarding, and training new associates, managing performance and career development, managing conflict and personnel issues, and providing coaching and support.
• Develop understanding of the company’s business model, Client and Customer details and expectations, and project work processes; work in the field periodically to understand project requirements; provide backup support for project work as needed.
• Manage assigned project work to completion, on time, and with high quality results; verify schedules, allocate resources, and ensure documentation is current; monitor progress and audit project work; resolve issues.
• Partner with store personnel to achieve merchandising excellence, discuss schedules, and build relationships; alert management to unsafe acts or conditions.
• Operate web-based applications to receive project notifications, review work documentation, maintain profiles, assign work, monitor status, and manage time/expenses.
• Prepare, process, submit, and manage documentation related to project work and team.
• Other duties as assigned

Skills

Leadership

Interviewing

Coaching

Communication

MS Office

Driver's license

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Description

The Area Manage r is responsible for the management and development of a group of Retail Service Merchandisers/Lead Merchandisers, and for representing the company, our clients, and our customers by effectively supervising and managing project work. The ideal candidate is a self-starter, quick learner, has a strong attention to detail, and is effective at leading and managing a geographically distributed team. They must possess excellent organizational skills, strong communication skills and the ability to build relationships with business partners.

Responsibilities

• Provide effective leadership and management to Retail Service Merchandiser/Lead Merchandiser team in assigned geographic area by interviewing and hiring candidates, onboarding, and training new associates, managing performance and career development, managing conflict and personnel issues, and providing coaching and support.


• Develop a strong understanding of the company’s business model, Client and Customer details and expectations, and the specific details of the project work processes. Work in the field periodically to better understand project requirements. Provide backup support for project work as needed.


• Manage assigned project work to completion, on time, and with high quality results. Review project details to verify schedule is accurate and achievable, and supporting documentation is current and correct. Assign project work to Retail Service Merchandisers/Lead Merchandisers and ensure that all jobs have the appropriate level of support. Monitor progress and audit project work. Answer questions, solve problems, resolve personnel issues, and adjust resources as needed. Ensure the delivery of all materials, supplies and equipment necessary for assigned project work.


• Partner with store personnel and team to achieve and maintain merchandising excellence, discuss schedules and changes, meet goals and expectations, and build an effective working relationship. Be proactive in alerting management to any unsafe act or condition to prevent injuries.


• Report and discuss observations, issues, and business solutions with Market Manager.


• Effectively and accurately work with web-based applications to receive notification of project work, receive and review work documentation and information, maintain Retail Service Merchandiser/ Lead Merchandiser profiles and assign project work, monitor progress and status of project work, record and manage work mileage, work expenses, and work time and attendance, and complete and manage training activities. Utilize and fully understand the company’s retail reports and reporting systems.


• Effectively and accurately prepare, process, submit, and manage documentation related to assigned project work and Retail Service Merchandiser/Lead Merchandiser team.


• Other duties as assigned

Qualifications

Work and Experience Requirements:

• High School diploma or equivalent in industry name required


• 2+ years of management and/or supervisory experience


• Prior Sales agent, retail, customer service, or reset experience preferred

Knowledge, Skills, and Abilities Required:

• Possess strong interpersonal, organizational, decision making and leadership skills.


• Able to read and communicate effectively with others.


• Work effectively in web-based applications and email, word processing, and spreadsheet applications. Proficiency in Microsoft Office applications required.


• Valid driver’s license and be able to drive in a car for extended periods of time.


• Operate a computer, paper cutter, copier, hammer, screwdriver, drill, case cutter, hand truck, and pallet jack. Climb and stand on a step stool or ladder.

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About Us

Premium Retail Services is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

Since 1985, Premium has been a top provider of sales and merchandising services, reshaping retail through innovation and excellence for hundreds of renowned brands across retail categories.

With 12,000+ employees across the U.S. and Canada, we are a people-first company, and we strive to ensure our team members enjoy their jobs, feel valued, and emulate our core beliefs – that’s why we frequently promote from within. We encourage our employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium – whether it’s merchandising, sales or brand advocacy, there's a spot for you on our team.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [e-mail]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

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Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Retail

Position Type: Full time

Business Unit: Sales

Salary Range: $39800.00 - $49800.00

Company: Premium Retail Services, LLC

Employer Description: USPREMIUMRSEMPDESC