Area Manager

MarketSource; Appleton (WI); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

401(k)/Roth

Life & AD&D insurance

Disability insurance

Health saving accounts (HSA/DCFSA)

Employee Assistance Program

Paid time off

Job summary

MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s iconic brands. It designs, operates, and executes managed sales and customer experience solutions in both B2B and B2C settings.

This Area Manager role focuses on leading a motivated team across districts/territories to drive performance and program success. The position oversees daily operations, develops staff, and builds strong client relationships while meeting program goals.

Qualifications

• Requires a Bachelor’s Degree or equivalent work experience.
• 2+ years in a District Manager or leadership role.
• 2+ years in industry-related field.
• Willingness to travel up to 75% (2–3 weeks per month).

Responsibilities

• Develops and grows new and existing accounts within assigned district/territory.
• Oversees day-to-day operations across the district/territory to ensure efficiency.
• Leads and mentors leaders and staff to achieve program goals.
• Recruits, hires, trains, and mentors team members.
• Ensures adherence to company policies and procedures.
• Provides timely feedback aligned with performance processes.
• Creates processes and KPIs to drive performance and improvement.
• Conducts monthly and quarterly business reviews.
• Maintains strong relationships with key stakeholders and partners.
• Provides ad-hoc reporting and analysis for stakeholders.

Skills

Remote team leadership

Leadership

Organization & prioritization

Communication skills

Problem solving

Confidentiality

Agile decision making

Microsoft Office

Education

Bachelor’s Degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments.

Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.

Responsibilities

Summary

The Area Manager will be focused on building and maintaining a highly motivated and results driven team representing our client to facilitate the completion of specific needs of the assigned program. This position will manage and monitor daily operation, sales, and performance of districts/territories under their direct supervision.The Area Manager is responsible for geographical area comprised of districts/territories.

Essential Job Functions:

• Develops, maintains and grows new and existing accounts within assigned district/territory
• Oversees the day-to-day operation across the designated district/territory, ensuring efficiency
• Leads, develops, and drives team performance, ensuring consistent quality to satisfy and exceed program goals and objectives
• Recruit, hire, train and mentor leaders and other staff, fostering a positive and productive work environment.
• Ensures adherence to company policies and procedures
• Provides timely, constructive feedback to managers and teams in real-time and in alignment with the performance management process
• Develop and implement processes and KPI's to drive performance and continuous improvement.
• Conduct monthly and quarterly business reviews
• Closely monitor program objectives and provide critical performance feedback
• Establish and maintain strong relationships with key stakeholders, strategic partners, program leaders and field team members
• Provides reporting and analysis on an ad-hoc basis for internal and external stakeholders

Qualifications

Required Knowledge, Skills, and Abilities:

• Ability to successfully manage and mentor remote field teams
• Leadership, motivational and influencing skills
• Ability to prioritize, organize, problem solve, meet deadlines and goals
• Ability to communicate effectively and provide follow-up
• Ability to work in a team-oriented environment that is fair, open, and honest
• Thorough knowledge of business policies
• Excellent written and oral communication and interpersonal skills
• Ability to maintain confidentiality and credibility
• Ability to tackle complex issues and develop innovative and practical solutions
• Action and detail oriented
• Agile decision-making skills in a fast-paced environment
• Proficient is Microsoft Suite; Word, Excel, and PowerPoint
• Ability to create and deliver presentations

Job Requirements:

• Bachelor’s Degree or equivalent work experience in lieu of degree
• 2+ years’ experience in a District Manager, management or leadership role
• 2+ years’ experience in industry-related field
• May require up to 75% travel; 2-3 weeks per month

Additional Information

MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575 or email [e-mail].

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:

• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Unincorporated Los Angeles County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Where applicable, in accordance with the Los Angeles County Fair Chance Ordinance for Employers, Candidates must satisfy all pre-employment screening criteria and may be disqualified due to criminal history because the requirements of this position, as outlined above, may include: access to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of client; access to sensitive personal or financial information; and/or access to objects that may be used to inflict injury or harm to others.

Individual compensation offered for this position will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

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