LG Home Solutions Part Time Area Sales & Training Manager

MarketSource; Charlotte (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k)/Roth

Insurance (Basic/Supplemental Life & AD&D)

Short and long-term disability

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Paid Time Off

Job summary

A sales acceleration firm in Charlotte seeks a Customer Engagement Specialist to enhance customer experiences and drive sales in retail environments. The ideal candidate will have retail experience, strong communication skills, and the ability to adapt in a fast-paced setting. Responsibilities include performing product demonstrations, ensuring proper merchandising, and building relationships with customers. The role requires weekend availability and offers a range of employee benefits including health coverage and retirement plans.

Qualifications

• Minimum of 1 year retail experience in a selling environment.
• Must be available to work during weekends, weekdays, and nights.
• Strong work ethics and positive attitude.

Responsibilities

• Deliver excellent customer service during sales.
• Increase sales and brand awareness of the client products.
• Perform in-store product demonstrations at events.
• Ensure proper merchandising at assigned locations.
• Perform in-store product demonstrations at assigned events.
• Answer questions about client products.
• Maintain knowledge of client products and competitors.
• Attend training sessions and conference calls.
• Drive sales productivity and customer satisfaction in retail locations.
• Ensure proper merchandising and brand compliance at locations.
• Participate in promotions and coordinate with staff.

Skills

Customer engagement

Selling skills

Teamwork

Communication

Adaptability

Education

High School Diploma or equivalent

Tools

Basic computer use

Data entry

Job description

Overview

MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments.

Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.

Responsibilities

Essential Job Functions:

Deliver excellent customer service experience to customers and clients during floor sales/purchases.

Increase sales and brand awareness of the client products or services.

Developing and managing positive business relationships with retail store management and employees.

Professionally represents MarketSource and its clients at all times.

Performing in-store product demonstrations at assigned events.

Responds to store customers and in-store sales staff questions regarding client specific products.

Gaining and maintaining a sound knowledge of client products and competitors.

Attending requested training sessions and conference calls.

Drives sales productivity and customer satisfaction within retail location on various products, accessories and services.

Ensures proper merchandising at assigned locations, including product placement, maintenance, and brand compliance.

Participates in in-store promotions/sales events, and coordinates with appropriate personnel.

Qualifications

Required Knowledge, Skills and Abilities:

Ability to engage customers and establish relationships

Ability to demonstrate selling skills, product knowledge and drive results

Ability to work as part of a team and contribute to the success of a group.

Ability to work in a changing environment and adapt to the needs of the business.

Ability to work with minimal supervision

Excellent communication and relationship building skills

Job Requirements:

High School Diploma or equivalent (G.E.D.) required.

Minimum of 1 year retail experience in a selling environment

Proficiency with technology – data gathering and basic computer use

Must be available to work during weekends, weekdays, and nights

Strong work ethics, personal integrity and character, positive attitude

Additional Information

MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575 or email [e-mail].

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:

• Medical, dental & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Unincorporated Los Angeles County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Where applicable, in accordance with the Los Angeles County Fair Chance Ordinance for Employers, Candidates must satisfy all pre-employment screening criteria and may be disqualified due to criminal history because the requirements of this position, as outlined above, may include: access to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of client; access to sensitive personal or financial information; and/or access to objects that may be used to inflict injury or harm to others.