Area Maintenance Manager | Moab, UT

PM Hotel Group; Moab (UT); On-site; USD 40,000 - 55,000; Full time

Job summary

Join PM Hotel Group as a Maintenance Engineer at a premier hotel in Moab, Utah. You'll ensure exceptional guest experiences by maintaining equipment, responding to repair requests, and collaborating with team members in a diverse environment. Ideal candidates have a strong background in hotel operations and a commitment to service excellence.

Qualifications

• Minimum 3 years of management or supervisory experience in a hotel setting.
• Experience with plumbing, electrical systems, and general building maintenance.
• Ability to effectively respond to emergencies.

Responsibilities

• Perform basic repairs on electrical and plumbing systems.
• Respond to guest repair requests and resolve maintenance issues.
• Oversee preventative maintenance assignments and communicate needs.

Skills

Preventative maintenance

Communication

Organizational skills

Tools

Plumbing equipment

Electrical tools

Job description

Lionsback Resort
110 Badgers Bnd
Moab, UT 84532, USA

Lionsback Resort
110 Badgers Bnd
Moab, UT 84532, USA

At RESET, the desert takes center stage. Nestled just outside Joshua Tree National Park, in the city of Twentynine Palms, RESET provides unique access to some of the most iconic views in the United States. Each of our 65 guest rooms at RESET Joshua Tree offers guests a private patio, mountain view and the comforts of a boutique hotel.

Who We Are

• Passionate – about hospitality and fostering an environment where associates will thrive.
• Culture driven – dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed.
• Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion.
• Innovators – we are a lifestyle hotel management company that is constantly evolving. We are open-minded individuals who embrace change.
• A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement.
• A company that has a culture of promoting from within.
• Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer.

What You'll Do

• Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
• Respond and attend to guest repair requests, communicate with guests/customers to resolve maintenance issues.
• Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean-up of the painting or repair area.
• Visually inspect tools, equipment, or machines, carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.Maintain maintenance inventory and requisition parts and supplies as needed.
• Communicate each day's activities and problems that occur to the other shifts using approved communication programs and standards.
• Organize and prioritize daily task to maximize efficiency, workflow, and guest satisfaction.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Adhere to quality expectations and standards.Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
• During inclement weather conditions, you will be required to treat outdoor surfaces, so guests and colleagues are safe.

• Perform preventative maintenance assignments on a scheduled basis.
• Communicate with hotel department heads to become aware of maintenance needs and ensure timely response to internal requests.
• Roll up your sleeves and be prepared to involve yourself in the day-to-day operations, adjusting your schedule if needed to provide support to all three shifts.
• Hold yourself and others accountable, leading by example. Set clear expectations and address issues directly.

• Inspire and motivate your leaders and colleagues to foster a guest-focused and results-oriented environment.
• Treat the colleague experience as you would our guest experience. Set your team up for success and understand how to pivot when plans and circumstances change.

• Own the recruitment process for your team: interview, hire, and train. Provide feedback and open communication throughout the colleague experience.
• Maintain a positive, supportive environment that drives colleague engagement every day.
• Plan, organize, facilitate, and/or participate in various hotel meetings such as: operations meetings, department meetings, etc.

• Create and promote learning opportunities and development plans for direct reports, fostering a culture of development.
• Champion employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to speak up and their input is valued.
• Collaborate with other departments (front office, housekeeping, people & culture) to maximize performance and engage with companywide initiatives.
• Champion our values, vision, and culture.

What You'll Bring to the Table

• A minimum of 3 years of management or supervisory experience in a hotel and have experience with several areas such as air conditioning and refrigeration, electrical, mechanical, plumbing, electronic systems and controls, carpentry and finish skills, kitchen equipment, energy conservation, and/or general building.
• Ability to perform in a high-paced environment with multiple tasks and deadlines.
• Able to effectively respond to emergencies.
• Ability to read and understand MEPs (mechanical, electrical, plumbing) blueprints.
• Strong skill set in preventative maintenance, painting, and carpentry
• Ability to move up and down stairs, service ramps, and/or ladders, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Must be able to twist pull and stoop.
• Professionalism, excellent communication, and organizational skills.

Abilities Required

• Stands and walks moderate to long distances throughout shift.
• Bends, stoops, and reaches to perform routine job tasks.
• Strength, flexibility, and good reflexes needed to operate staging and mechanized material moving devices, and to operate large machinery.
• Regularly required to handle and move objects weighing up to 80 lbs. over short distances.

Non-Negotiables (Our Core Values)

• SERVE OTHERS.
• LIVE 360.
• BUILD A POSITIVE TEAM.
• COMMUNICATE.
  
• BE WILDLY PASSIONATE.
• TAKE OWNERSHIP.
• LEARN + INNOVATE.
• EMBRACE CHANGE

As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels’ community.

We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related to performance, ability or attitude protected by state or federal law, is disrespectful, bad business and won’t be tolerated. It’s also illegal.

Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Qualifications

Skills

Behaviors

:

Motivations

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Education

Experience

Required

3 years:

3 years:

Maintenance / Hotel Engineer

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.