Area Maintenance Manager (Fulfillment & Operations)

Amazon; Dallas (TX); On-site; USD 92,000 - 138,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) matching

Parental leave

Safety footwear

Job summary

Amazon.com Services LLC is hiring an Area Maintenance Manager in Dallas, TX. You will lead a team of service technicians and automation engineers, driving safety, efficiency, and reliability across the site.

You will develop maintenance strategies, manage preventive programs, and coordinate with operations and external contractors to ensure top performance and rapid response to issues. Strong leadership and problem-solving are essential.

Qualifications

• 2+ years of Microsoft Office products and applications experience.
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Engineering Technology, or Reliability Engineering.
• Work flexible schedule including weekends, nights, and holidays.
• 4+ years of industrial maintenance experience.
• 2+ years of Computerized Maintenance Management System (CMMS) experience.

Responsibilities

• Provide leadership and mentorship to a team of service technicians and automation engineers.
• Ensure rigorous adherence to safety protocols during maintenance activities across the site.
• Design and implement comprehensive preventive maintenance programs to enhance operational efficiency.
• Manage and coordinate external contractors while maintaining high-quality service standards.
• Monitor MHE metrics and partner with teams to address system performance issues.

Skills

Microsoft Office

Leadership

Education

Bachelor's degree in Electrical/Mechanical Engineering or Reliability Engineering

Job description

Job ID: 10564566 | Amazon.com Services LLC

Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement and maintain all the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!

About the Role

As an Area Maintenance Manager, you will transform workplace environments by leading a dynamic maintenance team that ensures safety, efficiency, and operational excellence. In this critical role, you'll develop maintenance strategies, solve complex challenges, and create a supportive work culture that empowers technicians to perform at their best. You will blend strategic planning, hands‑on problem-solving, and team leadership. You will navigate between managing preventative maintenance programs, coordinating with operations teams, and responding to emergencies that require quick, decisive action while also balancing proactive planning with real‑time problem resolution.

What Do We Offer?

Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: We provide lightweight fire‑resistant daily wear and composite toe safety shoes for your safety!

Key job responsibilities

Key job responsibilities include but are not limited to:

• You will provide leadership and mentorship to a team of service technicians and automation engineers, fostering professional growth and performance
• You will ensure rigorous adherence to safety protocols and procedures during maintenance activities across the site
• You will design and implement comprehensive preventative maintenance programs that enhance operational efficiency
• You will manage and coordinate external contractors while maintaining high‑quality service standards
• You will monitor Material Handling Equipment (MHE) metrics and partner with applicable team to address system performance issues and provide analysis across all operations

A day in the life

You start by reviewing open work orders and operational metrics with your team, identifying any urgent items that need immediate attention. From there, you move into site walkthroughs, checking that safety standards are upheld and that ongoing projects are on track. You connect with stakeholders across the organization to align on upcoming space needs or planned maintenance, then spend time in one‑on‑one conversations with your direct reports — discussing development goals, removing blockers, and celebrating recent wins.

About the team

Our Facilities team is focused on creating and maintaining environments where Amazonians can do their best work. We take pride in delivering reliable, safe, and efficient spaces that support the people and operations behind Amazon's mission. We are building an inclusive team culture grounded in collaboration, continuous improvement, and a genuine commitment to each team member's growth. If you are energized by solving operational problems and developing talent, we would love to have you join us.

Basic Qualifications

• 2+ years of Microsoft Office products and applications experience
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Engineering Technology, or Reliability Engineering, or 2+ years of Amazon RME (BB/3P) Full Time experience
• Work flexible schedule including weekends, nights, and holidays
• 4+ years of industrial maintenance experience
• 2+ years of Computerized Maintenance Management System program experience

Preferred Qualifications

• Master's degree, or Six Sigma Black Belt certification
• Experience working with Material Handling Equipment (MHE) integrators
• Experience maintaining material handling equipment and integrated systems
• Experience in project management
• Experience with statistical analysis

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

USA, TX, Dallas - 91,800.00 - 137,700.00 USD annually

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

Preferred Qualifications

• Master's degree, or Six Sigma Black Belt certification
• Experience working with Material Handling Equipment (MHE) integrators
• Experience maintaining material handling equipment and integrated systems
• Experience in project management
• Experience with statistical analysis

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.