Area Lead Health Information Specialist

Datavant; Lebanon (TN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Training program

Equipment provided

Full benefits

Job summary

Datavant is seeking a dedicated Release of Information specialist to process medical record requests while upholding HIPAA privacy standards. The role requires extensive travel (75%+), onsite in TN regions including Nashville, Lebanon, Tullahoma, and Clarksville, with frequent coordination across multiple facilities.

You will work with electronic records, escalate issues, and ensure accurate, secure disclosure of information.

Qualifications

• Knowledge of ROI and HIPAA compliance is required.
• Ability to review medical records for sensitive information.
• Strong attention to detail to ensure accurate disclosures.

Responsibilities

• Receive and process patient health information requests.
• Maintain confidentiality and security of privileged data.
• Keep up-to-date with company and facility software.
• Follow Code of Conduct and facility policies.
• Inform manager of workload fluctuations and issues.
• Assist with additional duties as needed.
• Respond to requests for records from internal and external sources.
• Handle inbound/outbound calls related to records requests.
• Support patient walk-ins and scheduling pickups as needed.
• Train associates in HIM positions and generate routine reports.

Skills

HIPAA compliance

Attention to detail

Time management

Communication skills

Confidentiality handling

Tools

EPIC

Cerner

Job description

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

This position is responsible for processing all release of information (ROI) , specifically medical record requests in a timely and efficient manner, ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. This position travels 75% or more of their time. This is an intermediate level position with at least 1 year related HIM experience.

Position Highlights

This is a Onsite Role that will require frequent travel to the following TN areas: Nashville, TN; Tullahoma, TN; Clarksville, TN; Lebanon, TN

• Full Time: Hours of operation vary from earliest 7am - 4:30pm at latest
• This role requires extensive travel (75% or more) throughout the Health System's main campus and regional hospitals that could include the following areas: Green Hills area of Nashville, TN; Lebanon, TN; Tullahoma, TN; Clarksville,TNto provide Release of Information (ROI) coverage and operational support as needed.
• Responsible for processing and disclosing medical records while maintaining strict HIPAA compliance.
• The role involves approximately 90% electronic retrieval, scanning, and copying of medical records, ensuring all documents are accurate, secure, and confidential.
• 10% leadership responsibilities, such as leading daily team huddles, training new staff, and providing shadowing support to promote efficient workflow and high-quality service.
• Documenting information in multiple platforms using two computer monitors.
• Proficient in Microsoft office (including Word and Excel)

Preferred Skills

• Knowledge of ROI and HIPAA Compliance
• Electronic Health Record (EHR) System (EPIC and Cerner knowledge preferred)
• Document Review and Redaction - Ability to review medical records for sensitive information as required by legal and privacy standards.
• Attention to Detail and Accuracy - Ensuring that all records are disclosed correctly, with particular attention to the completeness and precision of information in response to legal requests.
• Time Management and Prioritization - Ability to manage multiple legal requests efficiently while maintaining productivity standards, prioritizing tasks to meet deadlines while maintaining compliance with all relevant laws and organizational standards.

We offer:

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
• Company equipment will be provided to you (including computer, monitor, virtual phone, etc.)
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• May schedules pick‑ups.
• Assist with training associates in the HIS positions.
• Generates reports for manager or facility as directed.
• Must exceed level