Area Health Information Specialist I

Datavant; Murfreesboro (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO

Health insurance

Vision insurance

Dental insurance

401k with match

Tuition reimbursement

Job summary

Datavant is seeking an Area Health Information Specialist I to process medical record requests with scrupulous privacy and accuracy. This onsite, full-time role requires frequent travel to Murfreesboro and other TN locations. The ideal candidate has HIM experience, strong data entry, and a customer-service mindset.

Responsibilities include handling requests for patient records, ensuring HIPAA compliance, and supporting site operations while maintaining high-quality service and data integrity.

Qualifications

• Ability to receive, review, and process patient health information requests.
• Strong data entry and documentation skills for HIPAA compliance.
• Excellent customer service orientation with medical record workflows.

Responsibilities

• Receive and process ROI requests in accordance with policy and privacy rules.
• Maintain confidentiality and security of patient information.
• Travel up to 75% to various locations in TN.
• Assist with administrative duties as needed.
• Generate reports and support site operations as directed.

Skills

Data entry

Customer service

HIPAA knowledge

Medical records

Travel

Education

High School Diploma or GED

Tools

EMR systems

Job description

Datavant and Savant Bio Partner to Deliver End-to-End Clinical Record Retrieval and Abstraction for High-Fidelity Real-World Data. Read more →

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Area Health Information Specialist I

8189 Murfreesboro, TN Full-time regular

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

This position is responsible for processing all release of information (ROI) specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. This position travels 75% or more of their time. This is an intermediate level position with at least 1 year related HIM experience.

Position Highlights:

• Full-Time Onsite : Monday-Friday 7:30-4:00 PM EST
• Location: Traveling Required: This role will be performed at various locations in Murfreesboro, McMinniville, Sparta, & Smithfield, TN
• Front Desk support assisting with patient walk in s and along with by taking calls from patients
• Processing medical records from patients, insurance companies, and attorneys to provide medical records status
• Documenting information on multiple platforms using two computer monitors.
• Preferred Customer Service and Data Entry and Release of Information experience
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan with matching contributions & Tuition Reimbursement

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• May schedules pick-ups.
• Assist with training associates in the HIS I position.
• Generates reports for manager or facility as directed.
• Must exceed level 1 productivity expectations as outlined at specific site.
• Participates in project teams and committees to advance operational strategies and initiatives as needed.
• Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
• Other duties as assigned.

What you will bring to the table:

• High School Diploma or GED.
• Must be 18 years of age or older.
• Able to travel local/regionally 75% or more of the time.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• 1-year Health Information related experience
• Meets and/or exceeds Company's Productivity Standards
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.To learn more about our commitment, please review our EEO Commitment Statement here . Know Your Rights , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here . Requests for reasonable accommodations will be reviewed on a case-by-case basis.

Datavant seeks information from job applicants and accepts job applications from candidates in the U.S. through only the following official channels:

• Datavant’s official career portal ( https://www.datavant.com/about/careers )
• Datavant’s official LinkedIn page ( https://www.linkedin.com/company/datavant/ )
• Datavant’s official Indeed page ( https://www.indeed.com/cmp/Datavant-1 )