Area Kitchen Manager

Goop Kitchen; San Francisco (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Bonus potential

Medical, Dental and Vision insurance

Paid time off

401k match

Cell phone reimbursement

Employee discount

Dynamic and innovative environment

Meaningful brand impact

Job summary

goop kitchen is seeking an Area Kitchen Manager to oversee operations for multiple locations, ensuring service standards and brand vision are achieved market-wide. You will lead with purpose, drive consistency, and cultivate a people-first culture in a fast-paced, modern food environment.

You’ll scale systems, lead teams, and deliver high-quality results across locations while leveraging data and feedback to drive performance and improvements.

Qualifications

• 3-5 years of experience leading restaurant or service operations in multi-unit, high-performance environments.
• Proven track record in building and developing strong teams and scaling operations.
• Deep understanding of operational systems, compliance, and process excellence.
• Strong knowledge of HR best practices and labor law compliance.
• Experience with delivery-first or digital food concepts is a plus.
• Strong analytical and financial acumen, including labor planning and budget oversight.
• Passion for clean, high-quality food and modern hospitality.
• Exceptional communication, leadership, and coaching skills.

Responsibilities

• Mult-unit leadership: oversee Managers across market ensuring customer journey aligns with goop Kitchen standards.
• Team performance & culture: build and lead a high-performing team; foster accountability and growth.
• HR & staff management: manage staffing, onboarding, scheduling, performance, labor compliance; coordinate with HR.
• Standards & training: develop and maintain operating procedures and service standards.
• Operational execution: coordinate across departments and locations to drive timing, efficiency.

Skills

Leadership

Team management

Communication

Analytical thinking

Budget oversight

Labor planning

Job description

Description

As the Area Kitchen Manager (Area Chef de Cuisine), you'll be responsible for overseeing operations for multiple locations across a market. You'll ensure that every aspect of our service, execution, and team performance reflects the high standards and vision of goop Kitchen. You'll lead with purpose, drive consistency, and cultivate a people-first culture rooted in excellence and innovation.

This role requires a seasoned leader who excels in scaling systems, leading teams, and delivering consistent, high-quality results in a fast-paced, modern food environment.

You’ll Be Responsible For

• Mult-unit Leadership: Lead and hold your Managers accountable across your market, ensuring the full customer journey—from digital ordering to delivery—aligns with goop Kitchen's brand standards and commitment to clean, elevated service at every location.
• Team Performance & Culture: Build and lead a high-performing team of managers and service professionals. Foster a culture of accountability, support, and continuous growth.
• HR & Staff Management: Oversee staffing operations across your locations, including hiring, onboarding, scheduling, performance management, labor compliance, and required documentation. Partner with HR to ensure consistent and compliant execution of people-related processes.
• Standards & Training: Develop, implement, and maintain operating procedures and service standards that deliver consistency, hospitality, and operational excellence across all locations in your market.
• Operational Execution: Ensure seamless coordination between all departments and locations. Drive consistency, timing, and efficiency throughout the order fulfillment process market-wide.
• Tech-Enabled Service: Use customer feedback, delivery platform data, and internal reporting tools to drive performance, troubleshoot issues, and improve processes.
• Brand Representation: Uphold goop Kitchen's high standards for aesthetic, cleanliness, professionalism, and thoughtful service in all market locations.
• Metrics & Accountability: Own market-level KPIs including customer satisfaction, order accuracy, labor efficiency, and team productivity across all locations. Use data to inform decisions and improve outcomes.

Requirements

• At least 3-5 years of experience leading restaurant or service operations in multi-unit, high-performance environments
• Proven track record in building and developing strong teams and scaling operations
• Deep understanding of operational systems, compliance, and process excellence
• Strong knowledge of HR best practices and labor law compliance
• Experience with delivery-first or digital food concepts is a plus
• Strong analytical and financial acumen, including labor planning and budget oversight
• Passion for clean, high-quality food and modern hospitality
• Exceptional communication, leadership, and coaching skills

Benefits

• Competitive salary and benefits package
• Bonus potential
• Medical, Dental and Vision insurance
• Paid time off
• 401k match
• Annual cell phone reimbursement
• Employee discount
• Opportunity to build and work in a dynamic and innovative environment.
• A chance to make a meaningful impact on a rapidly growing brand.

About goop kitchen

goop kitchen is an upscale fast-casual concept, founded by Gwyneth Paltrow in 2021, serving real, clean, and delicious food made-to-order. The brand focuses on thoughtfully sourced ingredients and chef-driven menus designed primarily for delivery and takeout.