Area General Manager - South East Region

EOS Hospitality; New York (NY); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

PTO

Paid Holidays

Health Benefits

401(k) match

Life Insurance

Maternity/Paternity Leave

Educational Assistance

Travel discounts

Job summary

EOS Hospitality in the Southeast United States is seeking a seasoned General Manager to oversee hotel operations across multiple properties. You will drive profitability, elevate service levels, and ensure brand standards while leading a diverse team.

This role requires strong financial acumen, strategic planning, and hands-on leadership to optimize guest experiences. The ideal candidate has prior GM experience in resort/hotel leadership, a BS degree, and a track record of improving operations,

Qualifications

• BS degree in related field or comparable certifications and experience in the industry.
• Minimum 3 years of successful resort/hotel operations leadership required.
• Prior General Manager experience is required.

Responsibilities

• Leads and manages hotel operations of multiple hotels.
• Directs hotel actions required to maximize profitability and increase service levels and team member satisfaction.
• Ensures brand standards are met.
• Facilitates hotel meetings.
• Provides input into the hiring, supervision, training, assessment, coaching, and disciplining of department heads and other key team members.
• Manages conflict and resolves team members and guests complaints.
• Conducts performance evaluations that are timely and constructive.
• Organizes and oversees the schedules, timecards, and work of assigned staff.
• Collaborates with other managers to analyze costs, benefits, and losses of company profits.
• Performs other related duties as assigned.

Skills

Hotel operations

Time management

Communication skills

Supervisory skills

Team leadership

Accounting skills

Financial data interpretation

Microsoft Office Suite

Education

BS degree in related field

Industry experience

Tools

Microsoft Office Suite

Job description

Description

Essential functions

• Leads and manages hotel operations of multiple hotels.
• Directs hotel actions required to maximize profitability and increase service levels and team member satisfaction.
• Ensures brand standards are met.
• Facilitates hotel meetings.
• Provides input into the hiring, supervision, training, assessment, coaching, and disciplining of department heads and other key team members.
• Manages conflict and resolves team members and guests complaints.
• Conducts performance evaluations that are timely and constructive.
• Organizes and oversees the schedules, timecards, and work of assigned staff.
• Collaborates with other managers to analyze costs, benefits, and losses of company profits.
• Performs other related duties as assigned.

Supportive functions

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions:

• Attends industry meetings and participates in industry organizations.
• Participates in and maintains active community relations.
• Participates in resort and corporate activities and meetings as requested.
• Perform special projects as assigned.

Physical requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 50 pounds at times.
• Must be able to access and navigate both properties.

Specific job knowledge, skills, and abilities

The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Extensive knowledge of resort/hotel operations
• Excellent time management skills with the ability to assign and delegate tasks.
• Excellent communications skills both verbal and written
• Excellent managerial and supervisory skills.
• Ability to work in teams and independently.
• Excellent math and accounting skills
• Ability to interpret financial data
• Proficient with Microsoft Office Suite or similar software programs.

Education and experience

BS degree in related field, or comparable certifications and experience in the industry

Minimum 3 years of successful resort/hotel operations leadership required.

Prior General Manager experience is required.

This is a salaried position working in a role in the South East region of the United States. Flexible scheduling is required, including weekends and holidays. We offer PTO, Paid Holidays, Health Benefit Plans, 401(k) & Company Match, Life Insurance, Maternity/Paternity Leave, Educational Assistance, and discounted travel program benefits for team members, plus more!

EOE / AA / M / F / Veterans / Disabled / Drug-Free Workplace

Notice: the hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: EOS Hospitality