Area Dispatcher

United Rentals; Elk Grove Village (IL); On-site; USD 44,000 - 68,000; Full time

Benefits offered by this job

Paid Parental Leave

Compassion Fund

Employee Discount

Career Development

Vacation Buy Up

Early Wage Access

Paid Sick Leave

Inclusive Culture

Job summary

United Rentals is seeking an Area Dispatcher in Elk Grove Village, IL, to organize daily driver dispatches for a metro area and collaborate with Operations Managers and Inside Sales Reps to ensure timely, safe deliveries and exceptional customer service.

You will oversee dispatch, adjust schedules, maximize loads, and support branches with customer relations and delivery timing, while upholding safety and compliance standards.

Qualifications

• Requires High School diploma or equivalent.
• Valid driver’s license with acceptable driving record.
• Knowledge of DOT/Federal Motor Carrier rules and regulations.
• Strong safety awareness and the ability to maintain focus in busy environments.
• Proven leadership, organization, and interpersonal communication skills.

Responsibilities

• Oversee dispatch of drivers within the metro area to maximize efficiency and customer delivery responsiveness.
• Monitor driver progress and adjust schedules as pick-up and delivery orders come in.
• Maximize truck loads outbound and inbound.
• Optimize use of overtime and outside haulers to deliver superior customer service.
• Support branches in maintaining customer relations by phone for equipment location or delivery time changes.
• Demonstrate commitment to safety and accountability through proactive communication.
• Perform safety inspections in line with company and government policies.
• Other duties as assigned.

Skills

Leadership

Organization

Communication

Multitasking

Safety

Education

High School diploma

Job description

Great company. Great people. Great opportunities.

If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!

As an Area Dispatcher, you will be tasked with organizing the daily dispatch of drivers for a metro area in a safe and timely manner. You will work closely with Operations Managers and Inside Sales Reps to ensure deliveries are properly scheduled and executed to guarantee superior customer service. Without you, our customers cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job.

What you'll do:

• Oversee dispatch of drivers within the metro-area to maximize efficiency and customer delivery responsiveness
• Monitor driver progress and adjust schedules as pick-up and delivery orders come in
• Maximize truck loads outbound and inbound
• Optimize use of overtime and outside haulers to deliver superior customer service
• As needed, support branches in maintaining customer relations via phone, making additions, cancellations, and changes regarding equipment location or delivery time
• Demonstrate commitment to safety and discipline through exemplary personal compliance, accountability and pro-active communication
• Perform all safety inspections within company and governmental policies
• Other duties assigned as needed

Requirements:

• High School diploma or equivalent
• Valid driver's license with acceptable driving record
• Technical knowledge of DOT/Federal Motor Carrier rules and regulations
• Diligent attention to safety
• Ability to multitask in a fast-paced environment
• Strong leadership, organization and communication skills

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

Why join us?

We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings

For Canadian benefits, click here

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewardingcareer.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

Compensation Range:

$32.65 - $48.95