Area Director

Sunrise Community, Inc.; United States; On-site; USD 75,000 - 110,000; Full time

Job summary

Sunrise Community, Inc. is seeking an experienced administrator to provide quality and compliance oversight for programs serving individuals with intellectual and developmental disabilities. This role acts as a liaison with NHQ, state regulators, and external stakeholders to ensure services meet regulatory standards.

You will lead staff development, cultivate a positive culture, manage risk and quality improvement initiatives, and support strategic growth in partnership with regional directors.

Qualifications

• Bachelor’s Degree required
• Master’s degree preferred
• Minimum seven years of supervisory experience in human services
• Experience in root cause analysis, risk assessments and quality improvement (Virginia only)
• Pre-employment Background and Drug Screenings
• Valid Driver's License (as per company standards)

Responsibilities

• Oversee quality and compliance of programs and services for people with intellectual/developmental disabilities
• Act as liaison with NHQ, state regulatory agencies and external stakeholders
• Lead staff development and mentor managers to grow leadership
• Ensure a safe environment and high-quality services and positive interactions
• Develop annual operational plans and monitor financial performance

Skills

Root cause analysis

Risk assessment

Quality improvement

Education

Bachelor’s degree

Master’s degree

Tools

Word

Excel

Outlook

Job description

Job Description:

Are you passionate about helping others? Would you like to make a difference in someone’s life? If you answered yes, we encourage you to join the Sunrise family! Sunrise is one of the largest, private not-for-profit organizations in the country dedicated to serving people with intellectual and developmental disabilities. At Sunrise we pride ourselves in taking an individualized approach in addressing the unique needs of each person seeking or receiving services. As an employer, we seek to provide an environment of growth and development for our employees that is consistent with recognizing the rights, needs, and wants of all people.

Purpose:

Provide administrative oversight to ensure quality and compliance of programs and services for people with intellectual/developmental disabilities. Acts as a liaison with NHQ, state regulatory agencies, and other external stakeholders.

Qualifications:

• Successfully complete required pre-employment Background and Drug Screenings
• Maintains a valid Driver's License and meets company standards for approved drivers,
• Proficient with WORD, EXCEL, Outlook and basic computer skills
• Bachelor’s Degree required, Master's degree preferred
• Minimum seven years of supervisory experience required in human services
• Experience in conducting root cause analysis, risk assessments, and quality improvement (Virginia only)

Essential Functions:

Organization Mission and Strategy:

Works with staff and stakeholders to ensure the mission is fulfilled through the provision of quality services, advocacy, and community outreach.

Leadership and Administration:

Creates a positive culture that promotes open communication between persons supported, families, and staff. Ensures a safe environment with quality services for persons served and employees. Meets all Sunrise and regulatory requirements through staff training, regular reviews, and best practices. Upholds Sunrise standards and expectations for positive interactions and providing excellent customer service. Mentors and develops managers to increase knowledge, leadership growth, and opportunities for succession. Actively participates in state trade association meetings to stay informed on industry related changes, issues, initiatives and advocacy efforts. While respecting proper chain of command, collaborates with different levels of the organization for planning and problem solving. Positively represents the organization to all stakeholders and state regulatory agencies.

Financial Performance and Viability:

Involved in the development of an annual operational budget. Responsible for financial performance and meeting financial goals. Reviews and analyzes financial reports on a consistent basis with plans of action to address and improve performance.

Growth:

Works with the State Director and/or Regional Director and finance to develop growth strategies that provide maximum return on investment (ROI). Embraces and supports new initiatives that will drive the success of the organization. Obtains feedback from stakeholders to identify the needs for growth opportunities.

Communication:

Proficiency in the English language (both written and verbal) is required as this job entails direct care of adults and children receiving services. Employees are required to communicate, both orally and in writing, with staff and others regarding medical care, supports, and services. This requirement includes the ability to effectively communicate in English including medical terminology.

Performs other duties as assigned. This position will remain open until filled.

Equal Opportunity Employer & Drug-Free Workplace

If you were referred by a current Sunrise employee, please make sure to indicate so when completing the employment application process.

Sunrise is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

Welcome to Sunrise Careers!

Sunrise is one of the largest, private 501(c)(3) not-for-profit organizations in the country dedicated to serving people with intellectual and developmental disabilities. Much of the organization’s early growth can be attributed to assisting state agencies with deinstitutionalization efforts, and in more recent years, Sunrise has welcomed smaller companies in need of assistance or support into the Sunrise Group. As a result, over the last 60 years Sunrise has increased the number of persons served from 50 people in just South Florida to over 1,400 across several states with over 2,500 exceptional employees.