Area Coach

Taco Bell; Carlsbad (NM); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Free meals

Job summary

Desert De Oro Foods Inc. is seeking an Area Coach to oversee multiple restaurants. You will recruit and develop Restaurant General Managers, coach leadership teams, and build bench strength for succession, while driving guest satisfaction and profitability.

You will foster accountability, inclusion, and engagement, address guest concerns, and ensure food safety and brand standards across all locations.

Qualifications

• Exceptional interpersonal, communication, and relationship-building skills.
• Proven ability to design and execute recruiting strategies across channels.
• Experience creating and delivering trainings for managers and teams.
• Strong analytical and problem-solving abilities.
• Leadership skills with a track record of developing others.

Responsibilities

• Recruit, select, and retain high-performing Restaurant General Managers and leadership teams.
• Develop talent through coaching, feedback, and development plans.
• Build bench strength by preparing future leaders for advancement.
• Create a culture of accountability, inclusion, and engagement across all restaurants.
• Lead a customer-focused culture and resolve guest issues with managers.
• Analyze customer feedback to identify trends and improvements.
• Ensure consistent brand standards and food safety compliance.
• Monitor Speed with Service and coach teams to meet targets.

Job description

About the Job:An Area Coach leads the performance of multiple restaurants by developing strong leaders, driving operational excellence, and ensuring consistent execution of brand standards. The Area Coach partners closely with Restaurant General Managers to improve guest experience, profitability, and team engagement while maintaining food safety and company standards.The Day-to-Day:Recruit, select, and retain high-performing Restaurant General Managers and leadership teams.Develop talent through ongoing coaching, feedback, and structured development plans.Build bench strength by identifying and preparing future leaders for advancement.Create a culture of accountability, inclusion, and engagement across all restaurants.Drives customer-focused culture by serving as a role model in resolving customer issues and training managers to meet or exceed customer service standards.Analyze customer feedback to identify trends and drive improvements.Drive consistent execution of brand standards for excellent guest experience.Partner with Restaurant General Managers (RGMS) to audit restaurants and align service standards.Ensure consistent food safety and quality compliance.Monitor Speed with Service (SWS) and coach teams to meet targets.Is this you?Exceptional interpersonal, communication, and relationship-building skillsProven ability to design and execute recruiting strategies, including social media campaigns, community partnerships, pipeline development, and employer branding.Experience creating and facilitating training programs for employers and managers.Strong analytical and problem-solving skills.Strong leadership skills.Undergraduate Degree or equivalent industry experienceMust pass a background check criterion3-5 years of successful, high sales volume, operational management experience in the Quick Service Restaurant industry or retail environmentWork-Hard, Play-Hard:Competitive payBonus potential4 weeks’ vacation and additional Paid Time OffScholarship programs for continuing educationCareer advancement and professional developmentMedical benefits from day 1Health and wellness programs401k retirement planPerks!Free meals