Area Chief of Staff: Veterinary Hospital Leader

Banfield Pet Hospital; Mesa (AZ); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Medical Insurance

Retirement Plans

Student Debt Relief

Paid Time Off

Mental Health Resources

Life Insurance

Disability Insurance

HSA / FSA

Parental Leave

Continuing Education

Pet Wellness Plans

Job summary

Banfield Pet Hospital is seeking an Area Chief of Staff to lead, develop and manage associate veterinarians across assigned hospitals, driving quality care and engagement in line with Banfield's six domains of quality.

This 100% hospital-based working manager role focuses on clinical leadership, doctor retention, KPI delivery, and collaboration with Practice Managers to achieve high patient experience and operational results.

Qualifications

• DVM or equivalent degree required.
• Veterinary license in good standing or eligibility for licensure.
• Minimum 3 years of experience in small animal medicine and surgery.

Responsibilities

• Lead, develop and manage associate veterinarians across assigned hospitals to ensure quality care.
• Own doctor engagement and retention through proactive risk assessment and supportive culture.
• Provide effective medical leadership and drive an inclusive, collaborative environment.
• Validate clinical skillsets and ensure alignment with quality standards via reviews and audits.
• Oversee veterinary operations KPI's and partner with Practice Managers to achieve hospital OGSM goals.
• Recruit veterinary talent and act as a Brand ambassador in the local veterinary community.
• Ensure compliance with Banfield clinical essentials, regulations and industry standards.

Skills

Leadership

Talent Development

Engagement

Medical Leadership

Quality Assurance

Compliance

Strategic Planning

Education

DVM/VMD degree

Licensed to practice veterinary medicine

Job description

Banfield Pet Hospital is seeking an Area Chief of Staff to lead, develop and manage associate veterinarians across assigned hospitals, driving quality care and engagement in line with Banfield's six domains of quality.

This 100% hospital-based working manager role focuses on clinical leadership, doctor retention, KPI delivery, and collaboration with Practice Managers to achieve high patient experience and operational results.