Area Attendant

Bathhouse; Philadelphia (Philadelphia County); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Vision, and Dental insurance

Complimentary unlimited admission

Three Plus One guest passes per month

50% discount on services, retail, and餐

50% discount on services, retail, and餐

50% discount on services, retail, and餐

Job summary

Bathhouse in Philadelphia is seeking an attentive Area Attendant to keep our pool and sauna spaces clean and well‑maintained for day and evening guests. You’ll help ensure a calm, welcoming environment where guests can relax and enjoy the Bathhouse experience.

Responsibilities include greeting guests, performing light cleaning, and coordinating with the Facilities team to address any maintenance needs. CPR/First Aid training is provided to support guest safety.

Qualifications

• High school diploma or equivalent required.
• Prior experience in customer service; hospitality or luxury environments preferred.
• Comfortable performing light cleaning in guest-facing spaces.
• Able to stand and squeegee for long periods.
• Flexibility to work mornings, evenings, weekends and holidays.
• Willingness to obtain CPR and First Aid certification with training support.

Responsibilities

• Conduct regular walkthroughs of Bathhouse amenities to ensure a serene, immaculate, and elevated guest experience.
• Maintain unobstructed floors and pathways for guest safety and comfort.
• Squeegee floors to keep walkways dry and slip-free.
• Provide a knowledgeable, warm presence and answer guest questions about offerings.
• Collect used towels, water bottles, slides, and other items to preserve standards.
• Observe and report maintenance or functionality concerns with the facilities team.

Skills

Customer service

Guest relations

Communication skills

Punctuality

Calm demeanor

Reliability

Education

High school diploma or equivalent

Job description

ABOUT BATHHOUSE

Bathhouse is where the sauna meets the social scene. Thermal pools, steam rooms, and elite hands-on treatments — all in a sleek, high-energy space. We’re the intersection of wellness and social. Equal parts sanctuary and scene.

We build spaces where anyone, with any body, can show up and feel better leaving than they arrived.

JOB DESCRIPTION

Bathhouse is looking for an attentive, organized, hands‑on, detail‑oriented Area Attendant to keep our pool and sauna areas clean and maintained throughout the day and evening. This role will be an integral part of the team, responsible for providing high‑quality service to Bathhouse guests by maintaining a clean and organized environment for guests to relax and appreciate the space.

RESPONSIBILITIES

• Conduct regular walkthroughs of Bathhouse amenities to ensure a serene, immaculate, and elevated guest experience.
• Maintain unobstructed floors and pathways to support guest safety, comfort, and relaxation.
• Squeegee floors regularly to keep walkways dry and slip-free.
• Serve as a knowledgeable presence within the space, confidently answering guest questions about Bathhouse offerings with warmth, discretion, and professionalism.
• Preserve the visual and operational standards of the amenities by collecting used towels, water bottles, slides, and other guest items in a timely manner.
• Observe and report any maintenance or functionality concerns within the amenities areas, submitting service tickets to the Facilities team as needed.

QUALIFICATIONS

• High school diploma or equivalent required.
• Prior experience in customer service; experience in hospitality, wellness, spa, or luxury environments strongly preferred.
• Comfortable performing light cleaning duties in guest‑facing spaces.
• Comfortable standing and squeegeeing for long periods of time.
• Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays as needed.
• Willingness to obtain Adult CPR and First Aid certification (training support provided).
• Reliable, punctual, and professional; consistent attendance is an essential function of the role.
• Strong verbal communication skills and a calm, guest‑first demeanor.

COMPENSATION & BENEFITS

• Hourly rate: $20/hour
• Medical, Vision, and Dental insurance available for full‑time employees.
• Complimentary unlimited admission to Bathhouse.
• Three “Plus One” guest passes per month.
• 50% discount on services, retail products, and restaurant offerings.