Area Aquatics Manager

Goldfish Swim School; Canton (MS); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Area Pool Operations Manager to oversee daily operations and ensure the highest quality of swim instruction. This role involves managing staff, ensuring safety compliance, and enhancing customer service at multiple locations. The ideal candidate will have a strong background in aquatics, excellent leadership skills, and a commitment to creating a safe and enjoyable environment for swimmers. Join this dynamic team and contribute to the success of a thriving swim school, where your efforts will directly impact the community and the lives of young swimmers.

Benefits

Dental insurance

Flexible schedule

Health insurance

Qualifications

• Experience as a certified lifeguard or youth sports instructor required.
• Two or more years as a swimming instructor preferred.

Responsibilities

• Oversee daily operations ensuring compliance with safety and quality standards.
• Manage staff to achieve high productivity and employee satisfaction.
• Train aquatics department for superior swim instruction.

Skills

Staff Management

Customer Service

Safety Standards Compliance

Aquatics Instruction

Education

High School Diploma or GED

Job description

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance

This position will oversee Canton and Farmington Hills locations.

Job Title: Area Pool Operations Manager

Reports to: General Manager

FLSA Status: Exempt

Summary: Oversees the quality and success of Goldfish Swim School. This encompasses all daily operations including safety, staffing, pool operations, swim lesson quality, customer service, and workplace employee activities amongst other duties.

Duties and Responsibilities include the following:

1. Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.
2. Helps the General Manager and department managers fulfill all daily tasks.
3. Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction.
4. Initiates and oversees workplace employee activities with the goal of achieving improved employee satisfaction.
5. Trains and oversees the aquatics department to provide superior swim instruction to the students of GSS.
6. Interacts with all wet side staff on issues related to class scheduling, student progress, customer service, employee performance and training.
7. Troubleshoot the mechanical room as necessary.
8. Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.
9. Development of wet side staff.
10. Ensures the highest level of swim lesson quality.
11. Directs, trains, maintains and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility and EAP.
12. Maintains current certifications and stays up-to-date professionally on the aquatics and management field.

Safety Standards: The safety of our swimmers, parents, and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. In addition, here are some additional safety precautions and procedures we follow:

• Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas.
• Our pools are disinfected with chlorine to provide the safest swimming environment.
• The CDC states that proper operation, maintenance and disinfection of the water with chlorine should remove or inactivate the virus.
• Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus.
• Industry experts note that indoor pools are far superior at minimizing virus transmission than most indoor spaces.

Education/Experience: High school diploma or GED is preferred. Experience as a certified lifeguard, youth sports instructor/coach, camp counselor, and/or childcare provider required. Two or more years as a swimming instructor preferred.

Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.