Architectural Review Coordinator and Modifications Liaison

CAMS (Community Association Management Services); Wilmington (NC); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Paid Time Off

Company Paid Holidays

Comprehensive medical, dental, and vis

401(k)

Life Insurance

Short-term Disability

Long-term Disability

Hospital Indemnity

Accident coverage

Critical Illness coverage

Employee Assistance Program

Job summary

CAMS (Community Association Management Services) is seeking an experienced on-site Architectural Review Coordinator (ARC) Modifications Liaison for Brunswick Forest Master Association. This full-time role operates 8:30am–5:00pm in a fast-growing community with 4,500 acres and 30+ associations.

The ARC Coordinator will liaise with owners on submittals, manage ARC documents, generate letters, and support team duties including minutes, work orders, and reporting.

Qualifications

• Previous CAMS experience is a plus.
• Proficiency with Adobe, Word, and Excel is essential.
• ARC processes experience at both Neighborhood Managed and Developer Controlled levels preferred.
• Professional written and verbal communication skills.
• Must manage time well and work independently.

Responsibilities

• Meet with customers in the office and handle ARC submittals via phone, email and Vantaca.
• Provide reports on outstanding submittals and maintain ARC forms/documents.
• Perform limited inspections for ARC modifications.
• Obtain information and plot plans from owners.
• Maintain the database and owner records in SharePoint.
• Create approval and denial letters.
• Assist with meeting minutes, packages, work orders, and billing questions.
• Will be trained on additional Community Manager functions.

Skills

Customer service software

Written communication

Verbal communication

Time management

Independent work

Tools

Adobe

Word

Excel

Photoshop

Chief Architect

Job description

CAMS (Community Association Management Services) is seeking an experienced full time Architectural Review Coordinator (ARC) Modifications Liaison to work on-site at Brunswick Forest Master Association- a property that is 4,500 acres and will potentially have 4-6,000+ owners at build-out with 30+ separate neighborhood Associations. It is one of the fastest growing communities in the Southern Unites States.

This position is a full-time, 40 hour per week role with benefits (8:30am-5:00pm)

Pay Rate is $48,000 annually.

Duties

• Works in the office full time and meets with customers
• Works directly with property owners on ARC submittals via phone, email and Vantaca
• Provides reports for the ARC on number of outstanding submittals, etc.
• Updates and creates ARC Forms, Processes and Documents
• Performs limited, as needed, inspections for the ARC regarding modifications
• Obtains additional information from owners needed by the ARC
• Obtains and provides Plot Plans for owner submittals
• Maintains the database and owner's records in Share Point regarding submittals, concerns, determinations, etc.
• Creates Approval and Denial Letters
• Manages non-compliance issues starting with good neighbor communications through violations processing
• Creates and updates community responsibility maps
• Also, assists with meeting minutes, meeting packages, work orders, billing questions, etc.
• The candidate will also be trained on various Assistant Community Manager functions to support the team.

Qualifications

• Previous experience working with CAMS is a plus.
• General Customer Service software experience is required.
• Previous experience with ARC Processes at both Neighborhood Managed and Developer Controlled levels is preferred.
• Proficiency with Adobe, Word, and Excel are paramount to the success in this position.
• Experience with Photoshop and/or Chief Architect is preferred.
• Must have professional written and verbal communication skills.
• Must be proficient at time management and work well independently.

The CAMS Compensation Package Includes

• Paid Time Off
• Company Paid Holidays
• Comprehensive medical, dental, and vision plans are available
• 401(k)
• Life Insurance
• Short-term Disability
• Long-term Disability
• Hospital Indemnity
• Accident coverage
• Critical Illness coverage
• Employee Assistance Program

More About CAMS

We have been in business since 1991 and pride ourselves on being an innovative, flexible company that works together as a team to achieve our goals and serve our valued clients. At CAMS, our team of experts specializes in a range of areas from homeowner, property, and condo association management to management of high-rise, mixed-use, and lifestyle communities. Having a local presence and industry experts in the areas we serve is of the utmost importance. That's why we have offices conveniently located in each region we serve. In addition, we offer a dedicated Community Support team to answer owner questions and a state-of-the-art online portal, making contacting CAMS convenient no matter where you are.