Architect - Enterprise Application ServiceNow N 4D

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Atlanta (GA); Híbrido; USD 80.000 - 100.000; Jornada completa

Descripción de la vacante

Genpact, a leading AI and digital transformation company, is seeking an Architect to design and implement ServiceNow solutions that align with business needs. You will guide development teams, configure integrations, and uphold best practices across the platform.

In this hybrid role based in the United States, you’ll collaborate with stakeholders, manage instances and upgrades, and stay ahead of ServiceNow trends to deliver scalable, high-impact solutions for enterprise clients.

Formación

• Bachelor's or higher in a technical field (engineering/IT).
• Experience designing and implementing ServiceNow solutions.
• Strong leadership and stakeholder collaboration.

Responsabilidades

• Design and architect ServiceNow solutions that align with business requirements.
• Develop and implement custom applications, integrations, and configurations in ServiceNow.
• Provide technical leadership and guidance to development teams in ServiceNow best practices.
• Manage and maintain ServiceNow instances, including upgrades, patches, and performance tuning.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Stay updated with latest trends and developments in ServiceNow platform.

Conocimientos

Agile Methodology

Change Management

Client Relations

Collaboration Tools

Design Thinking

Executive Presence

Inclusion

Modernizing Operations

People Leadership

Personal Effectiveness

Risk Management

ServiceNow Platform

Storytelling

Educación

Bachelor's degree in Computer Engineering

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Master's degree in Software Engineering

Herramientas

ServiceNow

Descripción del empleo

Architect - Enterprise Application - ServiceNow N

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

• Design and architect ServiceNow solutions that align with business requirements;
• Develop and implement custom applications, integrations, and configurations in ServiceNow platform;
• Provide technical leadership and guidance to development teams in ServiceNow best practices;
• Manage and maintain ServiceNow instances, including upgrades, patches, and performance tuning;
• Collaborate with stakeholders to gather requirements and translate them into technical solutions;
• Stay updated with latest trends and developments in ServiceNow platform and recommend innovative solutions.

Qualifications

• Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering

Certifications

• Certified System Administrator - ServiceNow - ServiceNowServiceNow

Required Skills

• Agile Methodology, Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Modernizing Operations, People Leadership, Personal Effectiveness, Risk Management, ServiceNow Platform, Storytelling

Language

• English

Language Proficiency

• Proficient - C2

Job Type

• Regular

Master Skill List

• Enterprise Application ServiceNow N

Remote Type

• Hybrid

Work Shift

• Any (United States of America)

The approximate annual base compensation range for this position is: 80,000 to 100,000 USD

Los Angeles California-based candidates are not eligible for this role

The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.