Arcade Technician

Lucky Strike Entertainment; Chicago (IL); Presencial; USD 22.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare coverage

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Descripción de la vacante

Lucky Strike Entertainment, a premier location-based entertainment company, is seeking an Arcade Technician in Chicago, IL. You will maintain and repair arcade games, token vendors, kiosks, and ticket redemption centers, while keeping accurate maintenance records.

The role requires hands-on maintenance experience, strong problem-solving skills, and excellent guest service and communication abilities. This is a full-time hourly position with benefits and opportunities for growth within a large

Formación

• Experience with arcade game maintenance, troubleshooting, and repair.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and manage time efficiently.
• Strong communication and guest service skills.

Responsabilidades

• Maintain arcade games, ticket redemption centers, kiosks, and token vendors to ensure proper functionality.
• Perform routine maintenance and minor repairs on equipment.
• Update maintenance records for all arcade games.
• Track and document parts used for repairs.
• Maintain accurate records of items used, including tokens, game cards, and other arcade supplies.
• Record and update game win data for merchandiser prizes.
• Provide assistance to guests as needed.
• Maintain a clean and organized work area.
• Perform opening and closing procedures in assigned areas.
• Perform other duties as required.

Conocimientos

Arcade maintenance

Troubleshooting

Repair

Time management

Guest service

Communication

Educación

High School Diploma

Descripción del empleo

Who We Are

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.

Overview

The Arcade Technician is responsible for ensuring that all arcade games, token vendors, and ticket redemption centers are in proper working order. This role performs maintenance, records updates, and assists guests as needed to enhance their gaming experience.

Essential Duties and Responsibilities

Equipment Maintenance & Repairs

• Maintain arcade games, ticket redemption centers, kiosks, and token vendors to ensure proper functionality.
• Perform routine maintenance and minor repairs on equipment.
• Update maintenance records for all arcade games.
• Track and document parts used for repairs.

Inventory & Record Keeping

• Maintain accurate records of items used, including tokens, game cards, and other arcade supplies.
• Record and update game win data for merchandiser prizes.

Guest Service & Cleanliness

• Provide assistance to guests as needed.
• Maintain a clean and organized work area.
• Perform opening and closing procedures in assigned areas.

Additional Responsibilities

• Perform other duties as required.

Qualifications

• Experience with arcade game maintenance, troubleshooting, and repair.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and manage time efficiently.
• Strong communication and guest service skills.

Education and Experience

Required

• High School Diploma or equivalent.

Pay & Benefits

The pay range for this position is $16.20 - 17.52 per hour, depending on qualifications.

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and other benefits including medical, dental, and vision insurance, 401(k) retirement plan, employee assistance program (EAP), life insurance, disability insurance, and paid time off. More details regarding benefits are available here: Lucky Strike Entertainment Benefits