Arcade & Guest Experience Associate

Round1 Entertainment Inc; Greendale (WI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

1 hour of arcade games per week

90 minutes of bowling per week

1 hour of karaoke/billiards per week

50% discount on food per shift

1 complimentary beverage per shift

Job summary

Round1 Entertainment Inc is hiring for a Customer Service position in Greendale, WI. The role involves providing exceptional service, engaging with customers, and maintaining arcade game inventory in a lively environment. Applicants should have a high school diploma and 1-2 years of experience in hospitality or retail. Benefits include playtime for arcade games, bowling and karaoke, plus discounts on food items. Candidates must be at least 21 years old and have open availability, especially during nights and weekends.

Qualifications

• Minimum of one to two years of experience in a hospitality or retail environment.

Responsibilities

• Provide exceptional customer service while supporting the Arcade Department.
• Engage customers to determine whether their needs are met.
• Maintain inventory levels in amusement games.
• Respond politely to customer requests.
• Answer phone calls for general inquiries.

Education

High school diploma or GED

Job description

Round1 Entertainment Inc is hiring for a Customer Service position in Greendale, WI. The role involves providing exceptional service, engaging with customers, and maintaining arcade game inventory in a lively environment. Applicants should have a high school diploma and 1-2 years of experience in hospitality or retail. Benefits include playtime for arcade games, bowling and karaoke, plus discounts on food items. Candidates must be at least 21 years old and have open availability, especially during nights and weekends.