Arcade Attendant Part Time

Peppermill Resort Spa Casino; Reno (NV); On-site; USD 17,000 - 22,000; Full time

Job summary

Peppermill Resort Spa Casino is seeking an arcade attendant to ensure guest satisfaction with purchases, prize redemptions and gameplay. You will help create a safe, enjoyable environment and assist guests with products and services.

Responsibilities include teaching players how games work, handling debit cards and tickets, and maintaining a clean arcade area while following the facility rules.

Qualifications

• Excellent guest service skills.
• Good verbal communication.
• Ability to interact with children and adults.
• Understand basic arcade game operation.
• Make change accurately.
• Lift up to 15 lbs.
• Multitask efficiently.
• Read small numbers.
• Complete daily checklist accurately.

Responsibilities

• Provide superior guest service at the arcade.
• Instruct guests on products and how to use them.
• Sell debit cards, redemption tickets, and party packages.
• Redeem merchandise for guests.
• Create guest accounts for new customers.
• Report equipment malfunctions to lead or manager.
• Clean, detail, and test arcade games.
• Enforce arcade rules with guests.
• Relay guest or other issues to supervisor promptly.

Skills

Guest service

Verbal communication

Interpersonal skills

Arcade basics

Cash handling

Multitasking

Reading numbers

Tools

Debit card system

Job description

Job Summary:

To ensure guest service needs regarding purchases, prize redemption and game play in the arcade. Create and maintain a clean, safe and enjoyable environment for all guests.

Essential Functions:

• Providing superior guest service
• Instruct guests on the products of the facility and how to use them (i.e. games, debit card system, redemption purchases and arcade club)
• Sell debit cards, redemption tickets and party packages
• Redeem redemption merchandise
• Create guest accounts
• Communicate any equipment malfunction to technician, lead or manager
• Cleaning, detailing and testing games
• Ensure all guests are following the rules
• Communicate any guest or other issues to a lead or manager ASAP

Qualifications:

• Possess excellent guest service skills
• Possess good verbal communication skills.
• Ability to interact well with children and adults
• Ability to understand basic arcade game operation
• Ability to make change accurately
• Ability to lift 15 lbs. weight from the floor.
• Ability to multitask.
• Ability to read small numbers.
• Ability to accurately complete a detailed daily checklist