Arcade Attendant Erie, PA

Kaizen Lab Inc.; Erie (Erie County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic arcade attendants to join their team. In this engaging role, you will provide exceptional customer service, assist guests with game play, and ensure the arcade remains a safe and enjoyable environment. You will be responsible for redeeming tickets for prizes, stocking displays, and operating the POS system. This position offers a dynamic work atmosphere where teamwork and effective communication are key. If you're ready to bring your positive attitude and dedication to a fun-filled environment, this opportunity is perfect for you!

Qualifications

• Ability to operate arcade equipment safely and effectively.
• Must be 16 years of age or older.

Responsibilities

• Assist guests with game play and redeeming tickets for prizes.
• Maintain a safe and pleasant environment for arcade guests.

Skills

Customer Service

Communication Skills

Teamwork

Problem-Solving

Education

Minimum age of 16 years

Tools

POS System

Arcade Equipment

Job description

Must have daytime and weekend availability

Summary

Arcade attendants are responsible for providing excellent customer service while assisting customers with game play, addressing game play problems, serving in the prize redemption area, and maintaining the physical appearance and safety of the arcade.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist guests redeem tickets for prizes.
• Assist guests with game play and game play problems.
• Help stock, display, and organize prizes. Keep prize displays full, clean, and presentable to guests.
• Sell arcade cards, Hologate passes, and Dark Ride passes to guests.
• Responsible for operating POS and Arcade systems.
• Must be able to use the required arcade equipment efficiently and safely.
• May be responsible for repairing games at different heights and levels.
• Responsible for maintaining an environment that is both safe and pleasant for arcade guests.
• Perform other tasks and/or related duties as assigned by management and supervisors when necessary.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be 16 years of age or older.
• Ability to properly and safely operate equipment used.
• Ability to communicate effectively with the public, guests, and staff members.
• Must be firm, fair, consistent, and courteous to gain the respect and cooperation of the public.
• Positive attitude to fully cooperate with other staff in a team effort, and adhere to rules and regulations to ensure successful operation of a facility.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Perform routine physical activities that require considerable use of arms/legs and entire body movement, such as bending, crouching, handling, kneeling, lifting (up to 50lbs), twisting, and walking.
• Ability to effectively work at different heights.
• Work in tiring or uncomfortable positions for long periods of time.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to work in a team environment as a team member and as a team leader.
• Must work in environmental conditions that include, but are not limited to: Wet and humid environments, moderate to loud noise levels within the park, indoor environmental conditions with up to 90% humidity and temperatures ranging from 70F to 120F, and exposure to chemicals, fumes, dirt, odors, waste, and dust.
• Uniformed position.