ARC Store Manager

The Salvation Army; Wilmington, Creston (DE, IA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Store Manager to lead a dedicated team in a rewarding environment. This role involves creating a welcoming atmosphere, ensuring compliance with operational standards, and meeting sales goals. You'll be responsible for training staff, managing schedules, and maintaining a well-stocked store. If you're a motivated leader with excellent communication skills and a passion for making a difference, this position offers a unique opportunity to contribute to a meaningful cause while developing your career in retail management.

Qualifications

• High school diploma required; sales experience preferred.
• Strong leadership and communication skills are essential.

Responsibilities

• Create a hospitable work environment and maintain customer relationships.
• Ensure compliance with operational policies and meet sales goals.
• Conduct evaluations and provide training for staff.

Skills

Leadership

Sales Management

Communication Skills

Flexibility

Education

High School Diploma or Equivalent

Job description

Overview

The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.

The Salvation Army Adult Rehabilitation Center is seeking a Store Manager to create and sustain a pleasant and hospitable work environment and excellent customer relationships in order to motivate staff and meet sales goals.

Responsibilities

• Create a pleasant and hospitable work environment and maintain good customer relationships.
• Ensure compliance with the Guide to Thrift Store & Donation Centers Operations manual and all other policies and procedures by all store personnel.
• Meet sales, production, and expense budget goals to maintain a profitable operation.
• Ensure that all production is taken from the back room and properly displayed on the sales floor.
• Receive applications, participate in interviewing of applicants when needed, and recommend applicants for employment to the Administrator, Store Supervisor, or designate.
• Conduct regular evaluations of store personnel, identifying performance strengths and areas of development. Recommend training as necessary.
• Conduct monthly staff and safety meetings. Ensure that all safety measures are consistent with The Salvation Army policy and Government regulations.
• Schedule all sales associates (and unpaid staff) to ensure full coverage in store at all times. Post weekly work schedules for all store personnel including assignments, breaks, vacation, etc.
• Submit completed payroll information biweekly for all store personnel noting signatures, absenteeism, overtime, etc.
• Order merchandise to keep the store well stocked. Ensure all merchandise is “ragged out” and colorized in accordance with the Territorial ARC Rag Out Calendar.
• Provide training, direction, and supervision for new employees (and unpaid staff) along with retraining for all personnel as necessary.
• Ensure proper accounting and banking of cash receipts at the end of the business day. Safeguard cash at all times.
• Complete and forward all paperwork and sales reports to the finance department daily.
• Report to Administrator any site visits and/or communication from OSHA and CPSC inspectors.
• Attend manager meetings and keep store personnel informed of new policies and directives.
• Protect property and buildings. Report safety hazards, property damage, and personal injuries to Administrator, Store Supervisor, or designate.
• Provide oversight and guidance to beneficiaries assigned to stores for work therapy.
• Support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing beneficiaries with an example of professional conduct, work habits, and supervision.
• Other duties as may be assigned by immediate supervisor and/or Administrator.

Qualifications

• High school diploma or equivalent.
• Experience in sales preferred.
• Ability to lead, manage and motivate others.
• Ability to read and interpret simple income and expense reports.
• Valid driver’s license with acceptable DMV record.
• Excellent communication skills.
• Flexibility and willingness to work in any store location under the supervision of this ARC Center.