Overview
Join to apply for the ARC Sales and Production Associate role at The Salvation Army USA Eastern Territory.
The Salvation Army Adult Rehabilitation Centers make a difference in people\'s lives. The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.
This position is a Sales and Production Associate for a production store, responsible for a wide variety of duties in the store and the production area. The role includes maintaining order, creating and sustaining a pleasant and hospitable work environment, and maintaining customer relationships. The base pay range is $8.00/hr - $8.00/hr.
Responsibilities
- Assist in creating a pleasant and hospitable work environment and maintain good customer relationships.
- Assist, as required, with store operations.
- Serve all customers in a courteous and efficient manner.
- Handle all donations with care and donors with respect and courtesy.
- Handle merchandise as directed, always maintaining proper categories and colorization.
- Ensure that store is sufficiently stocked and “ragged out” in accordance with the ARC COMMAND RAG OUT CALENDAR.
- Assist in cleaning and general maintenance of store property.
- Immediately report theft, customer complaints, injuries, and any unsafe equipment or conditions to management.
- Maintain a clean and clutter free work area.
- Be well-versed in and comply with the Guide to Thrift Store & Donation Center Operations manual.
- Support the work therapy program component by providing beneficiaries with professional conduct, work habits, and supervision as directed by Supervisor.
- Other duties as assigned by immediate supervisor, Store Supervisor, Assistant Store Supervisor, and/or Administrator.
- Cashier/Sales Floor operations: comply with cash handling and security standards; manage daily sales reports and bank deposits.
- Sort, price, stock and display merchandise; restock and organize by department.
- Maintain and update merchandise displays; ensure proper tagging and pricing.
- Answer telephone calls in a courteous, professional manner.
- Assist with moving donations and clothing racks as needed; hang and ticket merchandise; ensure proper hanger type and category.
- Price a minimum of 250 garments per hour and maintain knowledge of name-brand merchandise and value.
- Place a minimum of 225 garments per hour from the production room to the sales floor; ensure proper rack, department, and color order.
- Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.
- Sort and clean all donation categories (Bric a Brac, Shoes/Accessories, Domestics, Books/Records/Toys, Furniture/Electrical, Donations/Maintenance) and ticket items with fair market prices.
- Maintain cleanliness of the sales floor, donation facilities, and related areas; lift up to 100 pounds as required.
- Follow safety policies and report unsafe conditions to management.
Qualifications
- Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers.
- Excellent customer service skills.
- Ability to understand and follow directions.
- Ability to stand for long periods of time.
- Ability to lift 50 pounds.
Seniority level
Employment type
Job function
- Sales and Business Development
Industries