ARC Assistant Sorting Room Supervisor

The Salvation Army USA Eastern Territory; Camp Hill (Cumberland County); On-site; USD 42,000 - 54,000; Full time

Job summary

The Salvation Army USA Eastern Territory is seeking an Assistant Sorting Room Supervisor to coordinate efficient operations in our sorting room within the Adult Rehabilitation Centers program. The role supports staff, ensures proper tagging and pricing, and maintains quality control across daily garment processing.

The position requires strong supervisory skills, warehouse experience, and the ability to work with beneficiaries in a structured work-therapy setting, ensuring safety and adherence

Qualifications

• High school diploma preferred, equivalent or warehouse experience.
• Practical knowledge of processing and identifying clothing quality and price.
• Excellent communication, training, and supervisory skills.

Responsibilities

• Assist the Sorting Room Supervisor to efficiently use staff and cross-train personnel.
• Ensure merchandise is sorted, tagged, and priced according to policy.
• Maintain records: attendance, schedules, production output, storage, and quality.
• Care for equipment and maintain a clean, safe work environment; post cleanup schedules.
• Support beneficiaries in the work therapy program and supervise as directed by the Administrator.
• Other duties as assinged by supervisor.

Skills

Supervisory skills

Warehouse operations

Training

Education

High school diploma or equivalent

Job description

The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.

The Assistant Sorting Room Supervisor will work under the direction of and as back up to the Sorting Room Supervisor to coordinate the efficient operation of the sorting room.

Responsibilities

• Assist the Sorting Room Supervisor in efficiently utilizing employees under your supervision. Train and cross train all personnel to prepare them for any task assigned.
• Assist the Sorting Room Supervisor to ensure that all merchandise is sorted, tagged, and priced according to policy. (tag fixed to top left hand corner of garment; color coded tags are correct for the given week and dated accordingly, etc.)
• In coordination with the Store Supervisor, responsible for quality control and to ensure production of a minimum of ____________ garments every day.
• Maintain records – attendance, work schedules, production output, storage, quality, etc.
• Responsible for the care and proper use of equipment assigned to your area and to ensure a clean and safe work environment; processing area, storage area, and break area (if applicable). Create and post a clean-up schedule, dividing duties equally among personnel. Report unsafe conditions to supervisor.
• Maintain inventory of necessary supplies (tags, staples, stapling machines, pliers, pricing guns, etc.), keeping in mind some of these supplies take days or weeks to receive.
• Responsible for the collection and security of all jewelry, antiques, collectibles and other items of value that are processed through the sorting operation. No merchandise is to be taken, given or loaned, except by the Administrator, to any employee or beneficiary.
• Efficiently utilize beneficiaries assigned to the work therapy in the sorting room. Train and cross train beneficiaries to be prepared for any task assigned.
• Maintain attendance records for beneficiaries.
• This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing to beneficiaries; an example of professional conduct, work habits, and supervision (as directed by Supervisor).
• Other duties as may be assigned by immediate supervisor and/or Administrator.

Qualifications

• High school diploma preferred, equivalent or warehouse experience.
• Practical knowledge of processing and identifying clothing quality and price.
• Excellent communication, training, and supervisory skills.