ARC Assistant Sorting Room Supervisor

The Salvation Army; City of Rochester (NY); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

The Salvation Army is seeking an Assistant Sorting Room Supervisor to coordinate the sorting area, supervise staff, and ensure quality control in a thrift-store environment. You will assist with training, tagging, pricing, and safety compliance within the sorting room.

This role focuses on supporting the work therapy program, maintaining records, and upholding company policies while ensuring efficient daily operations in a fast-paced setting.

Qualifications

• Experience supervising warehouse staff or volunteers.
• Knowledge of clothing quality assessment and pricing.
• Strong training and supervisory abilities.

Responsibilities

• Assist the Sorting Room Supervisor in efficiently utilizing staff under your supervision.
• Help ensure merchandise is sorted, tagged, and priced according to policy.
• Meet daily garment production targets where applicable.
• Maintain attendance, schedules, production output and storage records.
• Keep work areas clean, safe, and well-organized; manage equipment usage.

Skills

Supervisory experience

Warehouse operations

Training skills

Communication skills

Education

High school diploma or GED

Job description

Overview

The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.

The Assistant Sorting Room Supervisor will work under the direction of and as back up to the Sorting Room Supervisor to coordinate the efficient operation of the sorting room.

Responsibilities

• Assist the Sorting Room Supervisor in efficiently utilizing employees under your supervision. Train and cross train all personnel to prepare them for any task assigned.

• Assist the Sorting Room Supervisor to ensure that all merchandise is sorted, tagged, and priced according to policy. (tag fixed to top left hand corner of garment; color coded tags are correct for the given week and dated accordingly, etc.)

• In coordination with the Store Supervisor, responsible for quality control and to ensure production of a minimum of ____________ garments every day.

• Maintain records – attendance, work schedules, production output, storage, quality, etc.

• Responsible for the care and proper use of equipment assigned to your area and to ensure a clean and safe work environment; processing area, storage area, and break area (if applicable). Create and post a clean-up schedule, dividing duties equally among personnel. Report unsafe conditions to supervisor.

• Maintain inventory of necessary supplies (tags, staples, stapling machines, pliers, pricing guns, etc.), keeping in mind some of these supplies take days or weeks to receive.
• Responsible for the collection and security of all jewelry, antiques, collectibles and other items of value that are processed through the sorting operation. No merchandise is to be taken, given or loaned, except by the Administrator, to any employee or beneficiary.

• Efficiently utilize beneficiaries assigned to the work therapy in the sorting room. Train and cross train beneficiaries to be prepared for any task assigned.

• Maintain attendance records for beneficiaries.

• This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing to beneficiaries; an example of professional conduct, work habits, and supervision (as directed by Supervisor).

• Other duties as may be assigned by immediate supervisor and/or Administrator.

Qualifications

• High school diploma preferred, equivalent or warehouse experience.

• Practical knowledge of processing and identifying clothing quality and price.

• Excellent communication, training, and supervisory skills.