Arby's Clerk

LITTLE GENERAL STORE INC; Hurricane (WV); On-site; USD 26,000 - 38,000; Full time

Job summary

The Little General Store Inc in Hurricane, West Virginia is seeking a flexible Retail Store Associate for full-time or part-time work. You will greet customers, help locate products, and process transactions with accuracy.

You’ll upsell related items, promote loyalty programs, and uphold store policies while maintaining a clean, safe, and welcoming shopping environment. This role requires English literacy and readiness to follow state regulations on restricted items.

Qualifications

• Must be able to speak, read and write in English to perform duties.
• Previous retail or cashier experience is a plus, with a positive attitude.

Responsibilities

• Greet customers warmly and provide assistance.
• Help customers locate products and answer questions.
• Process sales at the cash register and ensure accurate payments.
• Upsell related products when appropriate.
• Maintain cash handling and follow POS procedures.
• Enforce store policies on lottery, alcohol and tobacco as required by state law.
• Promote enrollment in loyalty programs (LG Rewards, BP, Exxon, etc).
• Monitor store and report suspicious activity to Manager on Duty.
• Inspect and stock coolers and shelves; ensure pricing is correct.
• Keep store clean and sanitary in all food service areas; follow health standards.
• Follow security and emergency protocols; adhere to Locked Door Policy when in effect.
• Report customer incidents to Manager on Duty.
• Assist with daily shift reports and end-of-shift documentation.
• Support team with general duties and other tasks as assigned.

Skills

Customer service

Cash handling

Upselling

Security awareness

Teamwork

Education

English literacy

Job description

Position Classification: Full Time or Part Time Position Reports To: Retail Store Manager and/or Assistant Manager Minimum Education: Must be able to speak, read and write in English Physical Demands: • Ability to lift, push, pull, and carry boxes and/or equipment weighing up to 50 pounds; • Ability to stand and walk for extended periods of time (95%), Sitting (5%); • Ability to climb, balance, reach, grab, stoop, crawl, bend, and crouch for extended periods; • Ability to use close, distant, color and peripheral vision, depth perception and visual focus; • Ability to smell and identify odors; • Ability to clearly hear and interpret voice commands and telephone communications. Primary Responsibilities: 1. Present a well-groomed, professional image at all times. 2. Have a positive attitude. Greet and welcome all customers with a smile. 3. Help customers locate products whenever necessary. 4. Participate in all company sponsored Charity Events. 5. Record all sales on cash register and collect payment. Provide correct change if required. 6. “Upsell” related products whenever appropriate. 7. Accountable for all cash received. 8. Understand all approved payment systems and transaction processes. 9. Understand and strictly follow state laws regarding lottery, alcohol and tobacco sales. 10. Promote enrollment and participation in all Loyalty Programs. (LG Rewards, BP, Exxon, etc) 11. Closely observe property and report any suspicious activity to the Manager on Duty. 12. Monitor gas pumps to prevent “drive off” theft. Report all occurrences to Manager on Duty. 13. Report any malfunctioning equipment or systems to Manager on Duty. 14. Stock coolers and shelves to ensure products are available and properly priced. 15. Maintain sanitary conditions in all food service areas to meet local health standards. 16. Actively participate in cleaning and maintaining a safe store. 17. Adhere to Locked Door Policy if in effect. 18. Understand and be able to execute all security and emergency protocols. 19. Report any customer accident or employee incident to the Manager on Duty. 20. Understand and adhere to all Little General corporate and handbook policies. 21. Report any problem to the Manager on Duty. 22. Complete Daily Shift Report at the end of each shift. 23. Other duties as may be assigned.