Arbor Manager

Encore Landscape Management LLC; Las Vegas (NV); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Company vehicle and gas card

Company laptop and cell phone

Job summary

Encore Landscape Management in Las Vegas is seeking an experienced Arbor Manager to lead tree care operations, drive revenue growth, and uphold safety and industry standards. You will supervise the Arbor team, coordinate across locations, and report to the General Manager.

As a Certified Arborist with 7+ years in arboriculture and 5+ years in supervision, you will develop training, guide service delivery, manage proposals, and partner with the Talent & Culture team on hiring while ensuring

Qualifications

• Certified Arborist certification preferred.
• 7+ years in arboriculture.
• 5+ years supervising arbor operations and sales.
• Valid driver’s license with clean MVR.
• Proficiency with Google Workspace, Slack, and CRM systems.

Responsibilities

• Supervise and develop Arbor team members across locations.
• Provide direction for tree care services, sales, and project execution.
• Implement training programs covering arboriculture best practices, safety protocols, and technical standards.
• Participate in recruiting and hiring high-performing arbor team members with the Talent & Culture team.
• Provide mentorship and technical coaching across all operational levels.
• Direct and coordinate daily tree care operations across all locations.
• Develop and implement tree care procedures, quality standards, and safety protocols.
• Manage crew scheduling, equipment deployment, and inventory control.
• Monitor project execution for compliance with company standards and client specifications.
• Analyze operational data to identify improvement opportunities.
• Coordinate with the Operations Managers on integrated service delivery.
• Ensure achievement of revenue targets and review pricing strategies.
• Conduct site assessments and tree inventories for high-value opportunities.
• Serve as technical arbor consultant for complex client needs.
• Manage KPIs including revenue targets, service quality, safety compliance, client satisfaction, and team retention.
• Conduct monthly and quarterly reviews of revenue, profitability, and productivity.
• Manage arbor operational budget and financial performance.
• Ensure high-quality service delivery and arbor health programs across regions.
• Ensure compliance with industry regulations, safety standards, and certification requirements.

Skills

Certified Arborist

Leadership

Sales experience

CRM systems

Google Workspace

Slack

Tools

Google Workspace

Slack

CRM systems

Job description

We are growing! Exciting Opportunity: Arbor (Tree Care) Manager, Las Vegas, NV

Are you a Certified Arborist ready to lead tree care operations for one of the fastest-growing commercial landscape companies in the region? Encore Landscape Management is looking for an experienced Arbor Manager to drive operational excellence and sales growth across our Las Vegas market.

About Encore Landscape Management

• Named one of the 2025 Best Places to Work by Lawn and Landscape Magazine
• One of the fastest-growing full-service commercial landscape companies in the Southwest

About the Role

As Arbor Manager, you'll oversee all tree care operations across the Las Vegas region, providing leadership across operational excellence and sales growth. Reporting to the General Manager, you'll supervise the entire Arbor team, ensuring exceptional tree care service delivery while upholding the highest standards of safety and industry compliance, and driving revenue.

What You'll Do

• Supervise and develop Arbor team members
• Provide direction for tree care services, sales, and project execution
• Implement training programs covering arboriculture best practices, safety protocols, and technical standards
• Participate in recruiting and hiring high-performing arbor team member with the Talent & Culture team
• Provide mentorship and technical coaching across all operational levels

Tree Care Operations Management

• Direct and coordinate daily tree care operations across all locations
• Develop and implement tree care procedures, quality standards, and safety protocols
• Manage crew scheduling, equipment deployment, and inventory control
• Monitor project execution for compliance with company standards and client specifications
• Analyze operational data to identify improvement opportunities
• Coordinate with the Operations Managers on integrated service delivery
• Ensure achievement of monthly, quarterly, and annual revenue targets
• Review and approve tree care proposals and pricing strategies
• Conduct complex site assessments and tree inventories for high-value opportunities
• Serve as technical arbor consultant for complex client needs

Performance & Financial Management

• Manage KPIs including revenue targets, service quality, safety compliance, client satisfaction, and team retention
• Conduct monthly and quarterly operations reviews of revenue, profitability, and productivity
• Manage arbor operational budget and financial performance

Service Delivery & Quality Assurance

• Ensure consistent, high-quality tree care service delivery across all regional operations
• Maintain strategic oversight of tree health programs and arboricultural standards
• Ensure compliance with industry regulations, safety standards, and certification requirements

Strategic Planning & Cross-Functional Coordination

• Develop arbor strategies aligned with company growth objectives
• Plan and manage seasonal tree care programs and specialized treatment schedules
• Support business development efforts through arboricultural expertise
• Ensure seamless integration with landscape maintenance, irrigation, and enhancement services

Communication & Reporting

• Report regularly to the General Manager on performance, revenue, and strategic initiatives
• Use Slack for all internal communications and coordination
• Present arbor performance and technical recommendations to senior leadership
• Perform other duties as assigned

What You’ll Need to Succeed

• Certified Arborist (preferred - valid certification and commitment to continuous education required)
• Minimum 7 years of experience in arboriculture or tree care
• Minimum 5 years of supervisory experience managing arbor operations and sales functions
• Demonstrated experience in multi-location operations, financial analysis and budget management, and quality/safety control
• Valid driver’s license with a clean driving record (five-year MVR clearance required)
• Proficiency with Google Workspace, Slack, and CRM systems

Physical Requirements

• Combination of office environment and regular outdoor field work in varying weather conditions
• Ability to walk, stand, climb, and navigate uneven terrain during property assessments
• Ability to perform hands-on tree care work, including operating chainsaws, pruning equipment, and chippers, when supporting or training crews
• Capability to climb ladders and use aerial equipment
• Ability to lift and move equipment and materials up to 75 lbs regularly
• Visual acuity and color perception to assess tree health, disease, and pest damage
• Availability for varying hours, including early mornings, evenings, weekends, and emergency response to storm damage or urgent client needs
• Extensive driving between multiple locations and job sites

What We Offer

• Competitive salary commensurate with experience and qualifications
• Comprehensive benefits package (health insurance, retirement plan, paid time off)
• A company vehicle and gas card (subject to the approval of insurance, background check, and driving record)
• A company laptop and cell phone

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