Arbitration Supervisor - No Surprises Act

MPOWERHealth; Addison (TX); Remote; USD 60,000 - 80,000; Full time

Job summary

A dynamic medical billing company is seeking a Remote Supervisor of Arbitration who will lead a team, drive results, and ensure compliance with industry standards. This role offers fully remote work within the U.S. Ideal candidates have strong leadership skills and at least 3 years in medical billing, with expertise in CPT, ICD-10, and HIPAA. Enjoy multiple medical plan options, a 401k match, and a positive work environment.

Benefits

Fully remote work

Multiple medical plan options

Health savings account

401k with company match

Company wellbeing program

Qualifications

• 3+ years in medical billing and collections, and 1+ year supervising a team.
• Proficient in Excel (formulas, pivot tables, etc.).
• Availability for urgent matters on weekends if needed.

Responsibilities

• Lead and motivate a team of arbitration professionals.
• Monitor performance metrics and analyze for improvements.
• Ensure compliance with policies and regulations.

Skills

Leadership

Analytical skills

Problem-solving

Communication

Knowledge of CPT, ICD-10, HIPAA

Proficiency in Microsoft Office

Job description

Overview

Remote Supervisor of Arbitration

Ready to lead and make an impact? Become our remote supervisor of arbitration!

Are you a problem-solver with a passion for guiding teams to success? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities to shine? If so, we want YOU to help us drive our mission forward!

Who We Are :

HaloMD is a fast-growing arbitration and medical billing company on a mission to streamline processes, resolve disputes, and deliver exceptional service. Our success comes from our people, and we\'re searching for a dynamic leader to help take us to the next level.

Responsibilities

Essential job duties and responsibilities :

• As our supervisor of arbitration, you\'ll be the heartbeat of our operationsleading a team, driving results, and making a real difference.
• Lead, motivate, coach, and train a team to achieve business objectives.
• Monitor and analyze performance metrics to identify areas for improvement.
• Foster a positive and collaborative work environment.
• Ensure compliance with company policies and industry regulations.
• Allocate resources effectively.
• Provide mentorship and professional development opportunities for team members.
• Collaborate with senior leadership to align departmental goals with company objectives.
• Plan schedules, assign tasks, and monitor performance to ensure efficiency.
• Analyze claim reports, submit cases on time, and oversee informal negotiations.
• Analyze performance metrics, recommend process enhancements, and champion change.
• Work with external vendors, state agencies, and leadership to resolve issues.
• Handle escalated concerns, monitor urgent requests, and respond promptlyeven after hours if needed.
• Analyze workflow reports to determine cases eligible for IDR Process.
• Determine the completion timeline and monitor progress to keep the project on track and on schedule.
• Manage the flow of day-to-day operations.
• Complete special projects and other duties as assigned.
• Potentially work with external vendors to assist with issues and resolutions.

Qualifications

Experience required :

• 3+ years in medical billing and collections, and 1+ year supervising a team of 5 or more.
• Knowledge of CPT, ICD-10, HIPAA, and insurance industry standards.
• Proficiency in Microsoft Office, especially Excel (formulas, pivot tables, filters’ you\'re a pro!).
• Clear, professional, and confident in writing and speaking.
• Strong analytical and problem-solving skills with keen attention to detail.
• Availability for urgent matters on weekends if needed.

Perks & Benefits :

• Fully remote work from anywhere within the United States with reliable high-speed internet.
• Multiple medical plan options.
• Health savings account with company contributions.
• Dental & vision coverage for you and your dependents.
• 401k with company match.
• Vacation, sick time & company paid holidays.
• Company wellbeing program with health insurance incentives.

What’s Next?

If you\'re ready to bring your skills, passion, and leadership to our growing team, we want to hear from you! Apply today and help us create a future where success is the standard.