Arbitration Manager, NSA Informal Operations

HaloMD; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Multiple medical plan options

Health Savings Account with company

Dental & vision coverage

401k with company match

Vacation, sick time & holidays

Wellbeing program with incentives

Remote work from anywhere in US

Job summary

HaloMD is seeking an experienced Arbitration Manager - NSA Informal Operations to lead and optimize teams, ensuring efficient NSA/IDR workflows. The role requires strategic thinking, strong leadership, and driving results across operations.

Ideal candidates will guide cross-functional teams, monitor performance, and ensure regulatory compliance, while fostering a collaborative environment and mentoring staff. Remote work is available across the United States.

Qualifications

• 3+ years in Revenue Cycle Management or related field.
• 3+ years in a managerial role.
• Fully remote - US-wide work eligibility with reliable internet.
• Multiple medical plan options and health benefits described in the posting.
• Company wellbeing program and retirement benefits coordinated by HaloMD.

Responsibilities

• Lead and manage multiple teams to achieve business objectives.
• Implement strategic plans to drive growth and profitability.
• Monitor performance metrics to identify areas for improvement.
• Foster a positive and collaborative work environment.
• Ensure compliance with company policies and industry regulations.
• Provide mentorship and professional development opportunities for team members.
• Collaborate with senior leadership to align departmental goals with company objectives.

Skills

Leadership

Team management

Communication

Strategic planning

Analytical skills

Fast-paced environment

ON/IDR knowledge

NSA knowledge

SOP development

MS Office

Excel

PowerBI

Visio

Technical writing

Education

Associate degree or higher

Tools

MS Office

Word

Excel

PowerPoint

Outlook

PowerBI

Visio

Job description

HaloMD specializes in Independent Dispute Resolution (IDR) through The No Surprises Act and state regulations for out-of-network healthcare providers, leveraging advanced technology and deep industry expertise to secure optimized reimbursements.

Job Summary

We are seeking an experienced and dynamic Arbitration Manager - NSA Informal Operations to join our team. The ideal candidate will have a proven track record of leadership, strategic thinking, and the ability to drive results. As a Manager NSA Informal Operations, you will be responsible for ensuring operational efficiency and contributing to the overall success of the organization.

Essential Job Duties and Responsibilities

• Lead and manage multiple teams to achieve business objectives
• Implement strategic plans to drive growth and profitability
• Monitor performance metrics to identify areas for improvement
• Foster a positive and collaborative work environment
• Ensure compliance with company policies and industry regulations
• Provide mentorship and professional development opportunities for team members
• Collaborate with senior leadership to align departmental goals with company objectives

Skills/Specialized Knowledge

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven ability to develop and execute strategic plans.
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced and dynamic environment
• In-depth knowledge of the Open Negotiation (ON) and Independent Resolution Despite (IDR) process, preferred.
• Knowledge of No Surprise Bill Act (NSA), preferred.
• Working knowledge of relevant business management principles
• Excellent attention to detail
• Working knowledge of word processing tools and other relevant software packages
• Strong written and verbal communication skills including technical writing skills
• Creating and developing a Standard Operating Procedure (SOP)
• Intermediate to Advanced excel, recommended
• Experience with MS Office applications including Word, Excel, PowerPoint, Outlook, PowerBI, Visio

Education and Experience

• Associate degree or higher education, preferred, but not required
• 3+ years in Revenue Cycle Management or other relevant work experience
• 3+ years of experience in a managerial role
• Fully Remote - Work from anywhere within the United States with reliable high-speed internet
• Multiple medical plan options
• Health Savings Account with company contributions
• Dental & vision coverage for you and your dependents
• 401k with Company match
• Vacation, sick time & Company paid holidays
• Company wellbeing program with health insurance incentives

It is the policy of HaloMD not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.