Arabic Social Media Community Moderator (Flexible Hours, Contract)

Social Factor; Clayton (NM); Remote; USD 36.000 - 60.000; Teilzeit

Benefits dieser Stelle

Flexible schedule

Project-based work

Temporary work

Zusammenfassung

Social Factor is seeking US- or UK-based Community Moderators to work on project-based, temporary, or part-time engagements, focusing on Arabic and Indonesian language work. Flexibility with schedules and some 24/7 shifts is available.

You will help develop and grow digital communities for well-known brands, engage with users in real time, mirror brand voice, and follow client guidelines. Prior moderation experience and strong communication are essential.

Qualifikationen

• Native-level understanding of Arabic language
• Deep understanding of language pop culture, nomenclature, slang
• Able to mirror brand voice and engage with users accurately
• Previous social media moderation experience required; live stream moderation a plus
• Sprinklr, Khoros or Sprout Social experience a plus
• Excellent organizational and multitasking abilities; follow guidelines/workflows
• Excellent verbal and written communication; mirror voice/tone of brands
• Strong spelling and grammar; language test may be given
• Willingness to learn; proactive approach
• High energy; able to multitask in a dynamic organization
• Interact with users in real-time to answer questions and engage in discussions
• Knowledge of major social media platforms: YouTube, Facebook, X, Instagram, LinkedIn, etc.
• Personal computer with Windows 10 and macOS 12.x
• Internet speed minimum 150 Mbps

Aufgaben

• Moderate online communities for brands across platforms.
• Engage users in real time and answer questions.
• Mirror client brand voice and follow established guidelines.
• Collaborate with teams to improve engagement and campaigns.
• Utilize Sprinklr/Khoros/Sprout Social as needed for moderation.

Kenntnisse

Arabic language

English language

Communication

Tools

Sprinklr

Khoros

Sprout Social

Jobbeschreibung

Social Factor is seeking US- or UK-based Community Moderators to work on project-based, temporary, or part-time engagements, focusing on Arabic and Indonesian language work. Flexibility with schedules and some 24/7 shifts is available.

You will help develop and grow digital communities for well-known brands, engage with users in real time, mirror brand voice, and follow client guidelines. Prior moderation experience and strong communication are essential.