AR Specialist: Billing, Payments & Discrepancy Resolution

Zenith-American; Pittsburgh (Allegheny County); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Vision and dental coverage

401(k) with company match

Paid time off

Job summary

Zenith American Solutions in Pittsburgh seeks an Accounts Receivable Processor to reconcile accounts and resolve billing inquiries for assigned trusts, adhering to PHI/PII access guidelines. The role requires attention to detail and compliance with company policies.

The position supports COBRA and self-pay payments, contract maintenance, and month-end reconciliations. Proficiency in MS Office and the ability to learn new systems are essential for success.

Qualifications

• High school diploma or GED required.
• At least 6 months of related work experience.
• Proficiency with MS Office tools.
• Healthcare industry experience preferred.
• Bilingual English/Spanish is a plus.

Responsibilities

• Handle customer inquiries via telephone, email, and in-person regarding billing questions for stakeholders.
• Process COBRA payments, self-pay payments, refunds, and cash receipts.
• Receive and process new employer contracts.
• Maintain and update existing contracts.
• Prepare and reconcile contribution reports; reconcile reports to payments.
• Research discrepancies, credits, retro-payments and contact employers as needed.
• Submit deposits, request stop payments, and reconcile batch files.

Skills

Bilingual English/Spanish

10-key proficiency

Education

High school diploma or GED

Tools

MS Office

Job description

Zenith American Solutions in Pittsburgh seeks an Accounts Receivable Processor to reconcile accounts and resolve billing inquiries for assigned trusts, adhering to PHI/PII access guidelines. The role requires attention to detail and compliance with company policies.

The position supports COBRA and self-pay payments, contract maintenance, and month-end reconciliations. Proficiency in MS Office and the ability to learn new systems are essential for success.