AR Specialist 2, Complex Clinical Denials

Savista, LLC; Illinois; Hybrid; USD 28,000 - 32,000; Full time

Job summary

Savista, LLC is seeking a Medical Collections Specialist in Illinois to support revenue cycle functions. You will verify eligibility, handle denials and appeals, and communicate with payers to secure payments while following HIPAA and internal policies.

Responsibilities include updating demographics, researching unpaid or denied claims, monitoring claim status, and ensuring timely filing in client systems. Proficiency with ICD-10/CPT/HCPCS and common EMR systems is preferred.

Qualifications

• 2-3 years of medical collections, denials and appeals experience.
• Experience with DRG downgrades, level of care, coding, medical necessity, etc.
• ICD-10, CPT, HCPCS and NCCI knowledge.
• Third-party billing guidelines familiarity.
• UB04/1500 claim forms knowledge.
• Payor contracts knowledge (commercial and government).
• Intermediate MS Word and Excel skills.
• Familiar with health information systems (EMR/Claim Scrubbers/Patient Accounting).

Responsibilities

• Verify/obtain eligibility and/or authorization using payer sites or client systems.
• Update patient demographics/insurance in appropriate systems.
• Research unpaid or denied claims and monitor status (ICN/DCN).
• Research EOBs for payments or adjustments to resolve claims.
• Contact payers by phone or written correspondence to secure payment.
• Adhere to state and federal claim and appeal guidelines.
• Access client systems for payment, patient, claim and data info.
• Follow guidelines for prioritization and timely filing deadlines.

Skills

Medical collections

Denials & appeals

Payer communication

ICD-10/CPT knowledge

Billing guidelines

Microsoft Word/Excel

EMR systems knowledge

Tools

EPIC

Cerner

STAR

Meditech

CPSI

Invision

PBAR

All Scripts

Paragon

DDE Medicare

UB04/1500 forms

Job description

Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE).

Essential Duties & Responsibilities

• Verify/obtain eligibility and/or authorization utilizing payer web sites, client eligibility systems or via phone with the insurance carrier/providers
• Update patient demographics/insurance information in appropriate systems
• Research/ Status unpaid or denied claims
• Monitor claims for missing information, authorization, and control numbers (ICN//DCN)
• Research EOBs for payments or adjustments to resolve claim
• Contacts payers via phone and/or written correspondence to secure payment of claims; reconsideration and appeal submission.
• Adhere to state and federal claim and appeal guidelines.
• Access client systems for payment, patient, claim and data info
• Follow guidelines for prioritization, timely filing deadlines, and notation protocols within appropriate systems
• Secure needed medical documentation required or requested by third party insurance carriers
• Maintain and respect the confidentiality of patient information in accordance with insurance collection guidelines and corporate policy and procedure
• Understand, follow, and maintain productivity and performance based role expectations
• Perform other related duties as required

Minimum Requirements & Competencies

• 2-3 years of medical collections, denials and appeals experience
• Experience with all but not limited to the following denials and appeals- DRG downgrades, level of care, coding, medical necessity, experimental, bundling, noncovered, and no authorization.
• Intermediate knowledge of ICD-10, CPT, HCPCS and NCCI
• Intermediate knowledge of third-party billing guidelines
• Intermediate knowledge of billing claim forms (UB04/1500)
• Intermediate knowledge of payor contracts- commercial and government
• Intermediate Working Knowledge of Microsoft Word and Excel
• Intermediate knowledge of health information systems (i.e. EMR, Claim Scrubbers, Patient Accounting Systems, etc.)

Preferred Requirements & Competencies

• Intermediate knowledge of one or more of the following Patient accounting systems: EPIC, Collections Management, Cerner, STAR, Meditech, CPSI, Invision, PBAR, All Scripts or Paragon
• Intermediate knowledge of DDE Medicare claim system
• Intermediate knowledge of government rules and regulations

Savista is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $20.00 to $23.00. However, specific compensation for the role will vary within the above range based on many factors including but not limited to geographic location, candidate experience, applicable certifications, and skills.

SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.

SAVISTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, gender identity or any other federal, state or local protected class.