AR Follow Up Specialist (Insurance Follow Up)

Elevate Patient Financial Solutions℠, Incorporated; United States; Remote; Full time

Job summary

Elevate Patient Financial Solutions is seeking an AR Follow Up Specialist for a remote position. The specialist will focus on following up with insurance carriers regarding unresolved claims, ensuring proper resolution to facilitate payment. This role requires strong problem-solving skills and experience in accounts receivable collections, ideally in the healthcare sector.

Benefits

Medical, Dental & Vision Insurance

401K (100% match for the first 3% & 50% match for the next 2%)

15 days of PTO

7 paid Holidays

2 Floating holidays

Pet Insurance

Employee referral bonus program

Career Growth opportunities

Qualifications

• 2+ years A/R Follow Up (Insurance Collections) experience required.
• Medical billing experience is helpful.
• Excellent verbal communication skills are a must.

Responsibilities

• Follow up on unresolved claims and check the status via calls and insurance websites.
• Identify reasons for non-payment from payers and resolve issues.
• Follow up on assigned patient balances.

Skills

Problem solving

Research

Organization

Detail oriented

Communication

Job description

AR Follow Up Specialist (Insurance Follow Up)

AR Follow Up Specialist (Insurance Follow Up)

2 weeks ago Be among the first 25 applicants

Elevate Patient Financial Solutions provided pay range

This range is provided by Elevate Patient Financial Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $26.00/hr

Elevate Patient Financial Solutions has an exciting career opportunity available as an AR Follow Up Specialist.

This position will be remote-based.

The Full-Time schedule for this role will be 7:30am-4pm, Monday-Friday.

Job Summary

The primary responsibility of an A/R Follow Up Specialist is to follow up with insurance carriers on aged, unresolved claims. This position is also responsible for researching insurance company issues, such as network problems, work comp claims, and a variety of special projects. This position requires a comprehensive understanding of the operational aspects of the entire revenue cycle as well as the appropriate measures to take in resolving claim issues with payers.

Essential Duties And Responsibilities

• Following up on unresolved claims.
• Make phone calls and use insurance company websites to check on claim status.
• Identify why payment has not been received from the payer.
• Take appropriate actions to resolve issues in a way that results in payment and/or complete closure of insurance balance.
• Follow up on patient balances as assigned.
• Other duties as assigned.
  
  

Qualifications And Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.

• 2+ years A/R follow Up (Insurance Collections) experience is required
• Medical billing experience is helpful.
• Hospital claims experience and healthcare receivables experience preferred
• Problem solving, research, organization, detail oriented
• Flexibility to work on competing priorities
• Able to work independently, identify patterns, make informed decisions
• Correctly identifying root causes to determine appropriate actions and outcomes
• 2+ years Office experience in which problem solving and research were major keys to success.
• Prior computer experience is required.
• Ability to completely and concisely summarize important details in account notes
• Excellent verbal communication skills are a must.
• Remote and Hybrid positions require a home internet connection that meets the company’s upload and download speed criteria.
  
  

Benefits

ElevatePFS believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.

• Medical, Dental & Vision Insurance
• 401K (100% match for the first 3% & 50% match for the next 2%)
• 15 days of PTO
• 7 paid Holidays
• 2 Floating holidays
• 1 Elevate Day (floating holiday)
• Pet Insurance
• Employee referral bonus program
• Teamwork: We believe in teamwork and having fun together
• Career Growth: Gain great experience to promote to higher roles
  
  

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.

The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

ElevatePFS is an Equal Opportunity Employer

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Hospitals and Health Care

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