AR Follow Up Specialist

Greenbrooktms; Virginia (MN); Remote; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as an AR Follow-up Specialist, where your expertise in healthcare billing will contribute to the financial health of an organization. In this fully remote role, you'll manage unpaid insurance claims, generate appeal letters, and analyze payer policies to improve billing processes. Enjoy the stability of a full-time position with a consistent schedule, all while making a meaningful impact in mental health care. If you're detail-oriented and proactive, this opportunity is perfect for you!

Benefits

Competitive Compensation

Full-Time Opportunity

Work-Life Balance

Consistent Schedule

Qualifications

• 1+ years in healthcare billing or related field.
• Solid understanding of healthcare revenue cycle processes.
• Proven ability to meet production goals.

Responsibilities

• Manage and resolve outstanding claims independently.
• Generate insurance appeal letters and analyze payer policies.
• Identify denial trends for billing improvements.

Skills

Healthcare Billing

Accounts Receivable Management

Insurance Claims Analysis

Communication Skills

Critical Thinking

Problem-Solving

Time Management

Education

High School Diploma or GED

Associate's Degree

Bachelor's Degree

Tools

Microsoft Office Suite

AMD or Change Healthcare Systems

Job description

Career Opportunities with TMS NeuroHealth Centers Services LLC

Current job opportunities are posted here as they become available.

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Are you a motivated and detail-oriented professional with at least one year of experience in healthcare billing or a related field? If so, have an exciting opportunity for you as an AR Follow-up Specialist where you can expand your expertise in accounts receivable and contribute to the financial success of an organization.

Position Summary:

As an AR Follow-up Specialist, you will play a key role in our revenue cycle team, focusing on the efficient resolution of unpaid insurance claims. The ideal candidate will be adept at generating insurance appeal letters, analyzing insurance payer policies to determine appropriate claim resolution steps, and identifying actionable insurance payer trends.

Why join Greenbrook:

• Competitive Compensation: Earn a competitive hourly starting at $20/hr. based on skills and experience.
• Full-Time Opportunity: Enjoy the stability and benefits of a full-time position.
• Work-Life Balance: Embrace the flexibility of a fully remote role, allowing you to work comfortably from your home office.
• Consistent Schedule: Monday through Friday, from 8:00 AM to 4:30 PM Eastern Standard Time (EST), promoting a healthy work-life integration.
• Contribute to a Meaningful Mission: Play a vital role in ensuring the financial health of our organization and supporting our ability to provide quality mental health services.

What You'll Do:

• Claim Resolution & Follow-Up: Independently manage and resolve outstanding claims; investigate denials to identify root causes (insurance, coding, payer).
• Payer Policy & Appeals: Apply payer knowledge (VA, Tricare, Medicare, Medicaid, Commercial) for next steps; generate clear insurance appeal letters.
• Analysis & Improvement: Identify denial trends for billing improvements; utilize medical terminology and basic ICD-10 to resolve denied claims.

What You'll Bring:

• A minimum of one (1) year of experience in the healthcare industry, preferably in medical billing, patient registration, or collections with exposure to AR follow-up.
• A solid understanding of basic healthcare revenue cycle processes and billing procedures.
• Proven ability to consistently meet and strive to exceed established production goals for claim resolution.
• Proactive approach to communicating complex claim issues, potential roadblocks, and progress updates with team members and leadership.
• Demonstrated ability to navigate the internet and effectively utilize payer portals for claim research and status checks.
• Strong critical thinking and problem-solving skills with the ability to analyze claim data and develop effective solutions independently.

What You'll Need:

• Excellent written and verbal communication skills for interacting with payers and internal teams.
• Strong time management and organizational skills, with the ability to prioritize tasks and manage a remote workload effectively.
• Proficiency in Microsoft Office Suite, including Outlook, Word, and intermediate Excel skills for data analysis and reporting.
• Commitment to maintaining a secure and confidential remote workspace in accordance with company policies.
• A High School Diploma or GED is required; Associate's or Bachelor's degree in a related field is a plus
• Familiarity with AMD or Change Healthcare systems is a plus.

If you are a proactive and results-oriented professional looking to advance your career in healthcare finance within a remote setting, we encourage you to apply!

Who we are:

At the forefront of mental health care, Greenbrook operates 95+ U.S. centers offering cutting-edge, FDA-cleared TMS (targeted electromagnetic stimulation for mood regulation) and Spravato (for treatment-resistant depression and MDD with suicidal thoughts/actions). This innovative approach has already touched the lives of over 40,000 patients, with more than 1.3 million treatments administered.

Over 16 million Americans are affected by depression. Greenbrook TMS is changing the way that depression is treated, and YOU can be part of making a positive difference in the lives of patients by joining our amazing team!

*Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.

Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Greenbrook makes hiring decisions based solely on qualifications, merit, and/or business needs at the time.

We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans.