AR Follow Up Specialist

Elevate Patient Financial Solutions®; United States; Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K with match

Paid time off (PTO)

Paid holidays

Remote work flexibility

Employee referral bonus program

Career growth opportunities

Team collaboration culture

Job summary

Elevate Patient Financial Solutions is seeking an AR Follow Up Specialist to work remotely with a Monday–Friday schedule. You will follow up with insurance carriers on aged, unresolved claims and research issues across the revenue cycle to drive payment and close balances.

The role requires 2+ years in A/R follow up, strong problem solving and communication skills, and the ability to work independently in a remote environment. Healthcare billing experience is a plus.

Qualifications

• 2+ years A/R follow up (insurance collections) experience required.
• Medical billing experience is helpful.
• Hospital claims and healthcare receivables experience preferred.
• Strong problem solving, research, organization, and detail orientation.
• Flexibility to work on competing priorities and independently.
• Ability to summarize important details in account notes.
• Excellent verbal communication skills.
• Remote/hybrid work requires a home internet connection meeting speed criteria.

Responsibilities

• Follow up on unresolved claims.
• Make calls and check claim status via insurance websites.
• Identify why payment has not been received from the payer.
• Take actions to resolve issues to obtain payment or complete closure.
• Follow up on patient balances as assigned.
• Other duties as assigned.

Skills

A/R follow up

Problem solving

Attention to detail

Excellent communication

Job description

Elevate Patient Financial Solutions has an exciting career opportunity available as an AR Follow Up Specialist. This position will be remote. The Full-Time schedule for this role will be Monday-Friday 7:00am-3:30pm or 8:00am-4:30pm.

Job Summary

The primary responsibility of an A/R Follow Up Specialist is to follow up with insurance carriers on aged, unresolved claims. This position is also responsible for researching insurance company issues, such as network problems, work comp claims, and a variety of special projects. This position requires a comprehensive understanding of the operational aspects of the entire revenue cycle as well as the appropriate measures to take in resolving claim issues with payers.

Essential Duties And Responsibilities

• Following up on unresolved claims.
• Make phone calls and use insurance company websites to check on claim status.
• Identify why payment has not been received from the payer.
• Take appropriate actions to resolve issues in a way that results in payment and/or complete closure of insurance balance.
• Follow up on patient balances as assigned.
• Other duties as assigned.

Qualifications And Requirements

• 2+ years A/R follow Up (Insurance Collections) experience is required
• Medical billing experience is helpful.
• Hospital claims experience and healthcare receivables experience preferred
• Problem solving, research, organization, detail oriented
• Flexibility to work on competing priorities
• Able to work independently, identify patterns, make informed decisions
• Correctly identifying root causes to determine appropriate actions and outcomes
• 2+ years Office experience in which problem solving and research were major keys to success.
• Prior computer experience is required.
• Ability to completely and concisely summarize important details in account notes
• Excellent verbal communication skills are a must.
• Remote and Hybrid positions require a home internet connection that meets the company’s upload and download speed criteria.

Benefits

• Medical, Dental & Vision Insurance
• 401K (100% match for the first 3% & 50% match for the next 2%)
• 15 days of PTO
• 7 paid Holidays
• 2 Floating holidays
• 1 Elevate Day (floating holiday)
• Pet Insurance
• Employee referral bonus program
• Teamwork: We believe in teamwork and having fun together
• Career Growth: Gain great experience to promote to higher roles

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.

The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

ElevatePFS is an Equal Opportunity Employer