AR Collector (Remote)

Trace3; Irvine (CA); Remote; USD 55,000 - 78,000; Full time

Job summary

An established industry player is seeking an Accounts Receivable Specialist to join their dynamic team. This role involves researching and resolving aged receivables while collaborating with various internal and external stakeholders. The ideal candidate will thrive in a fast-paced environment, demonstrating strong analytical skills and the ability to manage multiple projects effectively. With a culture that encourages growth and innovation, this opportunity offers a chance to make a significant impact within a supportive team. If you are passionate about finance and customer relations, this role could be the perfect fit for you.

Benefits

Comprehensive medical, dental and vision plans

401(k) Retirement Plan with Employer Match

529 College Savings Plan

Health Savings Account

Life Insurance

Long-Term Disability

Competitive Compensation

Training and development programs

Stocked kitchen with snacks and beverages

Generous paid time off

Qualifications

• 3+ years of experience in Accounts Receivable, Billing, or Collections.
• Strong analytical and problem-solving skills are essential.

Responsibilities

• Generate aged receivable reports and prioritize collection efforts.
• Maintain communication with customers to resolve payment delays.
• Collaborate with internal teams to implement solutions.

Skills

Microsoft Excel

Microsoft Word

Microsoft Outlook

Accounts Receivable

Billing

Collections

Analytical Skills

Problem-Solving Skills

Communication Skills

Education

High School Diploma

College Degree in Accounting or Finance

Tools

ERP System

Job description

Who is Trace3?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.

Ready to discover the possibilities that live in technology?

Come Join Us!

Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork - Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

Job Summary

Under the general direction of the Accounts Receivable Supervisor, the Accounts Receivable Specialist (ARS) Collector will primarily focus on researching, resolving, and identifying the root causes of aged receivables. The ARS Collector will collaborate with all areas of the business, which requires strong coordination with both internal teams and external customers. The ARS Collector will work closely with larger teams and must possess the skills to follow up promptly in a fast-paced environment. This position demands an agile mindset and the ability to implement changes rapidly.

Summary Of Essential Job Functions

• Generate aged receivable reports and prioritize collection efforts to reduce outstanding balances.
• Continuously analyze, track, and monitor customer payment delays to identify areas for improvement and develop strategies to increase the percentage of current payments while reducing past due amounts.
• Maintain communication with customers to obtain payment information, understand the reasons for delays, and resolve discrepancies.
• Utilize portals and other tools to check payment status, actioning as needed.
• Analyze customer payment trends and behaviors to determine the appropriate actions to take.
• Engage internal teams as needed for escalation, following the defined collection strategy.
• Ensure the correct dunning level is indicated on aged invoices.
• Collaborate with internal stakeholders to implement solutions that prevent payment delays.
• Assist in researching and reconciling misapplied or complex payment issues.
• Investigate and resolve overpayments and process credit memos accordingly.
• Forecast collections for your portfolio.
• Ensure that account changes are documented promptly in the ERP system.
• Make independent decisions in accordance with the Delegation of Authority (DOA).
  
  

Required Education

• High school diploma required.
• College degree in Accounting, Finance preferred or equivalent level of experience.
  
  

Required Skills And Experience

• Intermediate Microsoft applications required (Excel, Word & Outlook).
• A minimum of three years’ experience in Accounts Receivable/Billing/Collections.
• Basic knowledge of O2C (Order to Cash) cycle.
• Strong customer focus experience with a result-oriented mindset.
• Ability to work independently under minimum supervision.
• Must demonstrate ability to manage multiple projects and heavy work volume within time constraints.
• Ability to maintain duties with accuracy, consistency, and quality in a fast paced and agile environment.
• Excellent written and verbal communication skills to liaise with customers and internal teams.
• Strong analytical, critical thinking & problem-solving skills to present alternatives or create actionable plans.
• Comfortable initiating & leading meetings and executing agendas.
  
  

Physical Demands

While performing the standard duties of this job, the employee can expect light physical exertion with long periods of sitting, occasional standing, and walking; limited bending, crouching, stooping, stretching, reaching, or similar activities; occasional lifting/moving of items up to 15 pounds.

Hearing and speech communication in email over the telephone and in Web meetings is essential to fulfilling the duties of this position. Specific vision abilities required to read printed materials and a computer screen; including close vision and the ability to adjust focus.

Work Environment

While performing the duties of this job, the employee is frequently surrounded by other employees and their conversations on the telephone and in person. The noise level and indoor office temperature may vary.

Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

Estimated Pay Range

$55,400—$77,600 USD

The Perks

• Comprehensive medical, dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Stocked kitchen with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Accounting/Auditing and Finance

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