AR Collections Specialist – Drive Cash Flow & Growth

Trilogy MedWaste, Inc.; Houston (TX); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive pay with incentives

Paid time off

Medical, dental, vision insurance

Company-paid life and disability

401(k) with company match

Wellness offerings

Job summary

Trilogy Medwaste, a regulated medical waste company, seeks an Accounts Receivable Collections Specialist in Houston, TX. Own a defined AR portfolio, drive cash collection, and collaborate across Sales, Operations, and Billing to resolve discrepancies.

You will manage disputes, follow up on commitments, and maintain accurate records while adhering to PCI-DSS procedures. The role emphasizes non-scripted calls, negotiation within authority, and a path to improve DSO and reduce past-due balances.

Qualifications

• Minimum 3 years of AR collections experience (B2B).
• Ability to manage an aging report and portfolio to targets.
• Experience with cash applications and payment research.
• Strong Excel skills (sorting, filtering, pivot tables, basic lookups) and proficiency in Outlook/Word.
• Excellent written and verbal communication; able to handle collections conversations firmly.

Responsibilities

• Manage a portfolio of ~ $440K–$890K gross AR across 1,050–2,200 customer accounts.
• Contact delinquent accounts by phone and email; document every contact and outcomes.
• Negotiate payment arrangements; escalate to AR Collections Manager as needed.
• Coordinate with Operations and Billing to reconstruct service documentation for inherited balances.
• Log root causes of disputes; work with Sales on at-risk or credit-hold accounts.
• Maintain complete credit and collections files; ensure PCI-DSS compliant card payments.

Skills

AR collections

Aging report management

Excel

Outlook

Word

Negotiation

Communication

Cash applications

Payment research

Business arithmetic

Education

High school diploma or equivalent

Tools

Navusoft

Job description

Trilogy Medwaste, a regulated medical waste company, seeks an Accounts Receivable Collections Specialist in Houston, TX. Own a defined AR portfolio, drive cash collection, and collaborate across Sales, Operations, and Billing to resolve discrepancies.

You will manage disputes, follow up on commitments, and maintain accurate records while adhering to PCI-DSS procedures. The role emphasizes non-scripted calls, negotiation within authority, and a path to improve DSO and reduce past-due balances.