Aquatics Supervisor

Great Wolf Lodge; Williamsburg (VA); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Flex scheduling

Discounted vacations

Job summary

Great Wolf Lodge is seeking an Aquatics Supervisor in Williamsburg, Virginia, to manage the lifeguard team and ensure the safety of guests in our waterpark. This role focuses on enhancing the guest experience through superior service and training of lifeguards.

The ideal candidate will have a High School diploma, relevant certifications, and at least 2 years of experience in aquatics operations. The position offers a robust benefits package including medical insurance, flexible scheduling, and opportunities for career growth.

Qualifications

• Certification in First Aid, CPR, and Ellis & Associates Lifeguard Training.
• Must be 16 years of age or older.
• Availability to work flexible hours including weekends and holidays.

Responsibilities

• Supervise and train lifeguards to ensure guest safety.
• Enforce park rules and maintain a professional demeanor.
• Perform conflict resolution and coaching of team members.

Skills

Good oral communication skills

Leadership experience

Demonstrated teamwork

Education

High School diploma or equivalent experience

Job description

Pay: $21.00

Aquatics Supervisor

At Great Wolf, the Aquatics Supervisor is responsible for strengthening our lifeguard team through the delivery of superior service and safety. This person will be expected to enhance the waterpark experience for both Guests and Team Members through their personal drive, safety oriented behaviors, and commitment to creating a positive working environment. Guests can feel safe and enjoy a worry free adventure at our waterparks under the Supervisor's direction.

Join our Pack

• Grow your career: A great place to start or advance your career with cross‑training, scholarship fund, and talent development programs at all levels
• Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives
• Learn While You Earn: Gain access to Great Wolf University for on‑the‑job training, functional, and leadership training
• Prioritize Your Well‑Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
• Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave

Essential Duties & Responsibilities

• Assists in the training, supervision, and coordination of lifeguards with park management towards ensuring the protection of the lives and safety of park guests
• Responsible for the management of the lifeguards in their assigned area, enforcing established rules, complying with regulations and maintaining a professional appearance and demeanor
• Follow and enforce established park and employee rules, regulations and procedures
• Perform supervisory tasks of a team, including resolving conflict, coaching and developing others, promoting teamwork, and performance management

Basic Qualifications & Skills

• High School diploma or equivalent experience
• Must be 16 years of age or older
• Certification in First Aid, CPR and Ellis & Associates Lifeguard Training
• Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

• Good oral communication skills
• Availability to work flexible hours and varied shifts including weekends and holidays
• Demonstrated leadership experience with team-oriented approach.
• 2+ years of experience in aquatics operation: lifeguarding, lifeguard training, swim instruction, and CPO/AFO

Physical Requirements

• Swim 50 yards in 4 ft. of water and retrieve a 10 lb brick from bottom of water
• Ability to sit or stand for extended periods of time
• Ability to work in a humid, warm environment and be immersed in water for extended periods of time
• Position sometimes requires the ability to lift, push, and pull at least 50 lbs and up to 100 lbs
• Ability to climb multiple flights of stairs
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This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.