Aquatics Program Supervisor

Life Time, Inc.; Raleigh (NC); On-site; USD 42,000 - 61,000; Full time

Job summary

Life Time Inc. is seeking an Aquatics Supervisor to lead and develop our aquatic team across indoor and outdoor pools. You will help members improve swimming, ensure safety, and maintain clean facilities while delivering exceptional guest service.

The role emphasizes coaching, training, and operational excellence within a fast-paced club environment, with an emphasis on safety standards and member satisfaction.

Qualifications

• Successfully complete and pass all Life Time courses when hired.
• Ability to work in a stationery position and move about the club for prolonged periods of time.
• Ability to communicate and exchange information with guests who have inquiries about Life Time products and services.
• Ability to swim 300 yards/meters without stopping.
• Ability to tread water for 1 minute.
• Ability to routinely and repetitively bend to lift 20 lbs.

Responsibilities

• Ensures Aquatics Team Members offer a safe and friendly environment for all members.
• Responds to member inquiries regarding Life Time programs, products, services, policies, and procedures in a professional and timely manner.
• Ensures we have the highest level of programming.
• Promotes Life Time swim program.

Skills

Customer service

Team leadership

Communication

Safety conscious

Education

High School Diploma or GED

Lifeguard certification (StarGuard Elite) + CPR/First Aid

Job description

Position Summary

As the Aquatics Supervisor, you must enjoy working in a fast-paced environment. You will help members improve their swimming in our state-of-the-art recreational and lap pools, both indoors and out. This position assists in managing and training all Aquatics Department Team Members. You will offer great customer service and maintain the cleanliness and order of our Aquatics Facilities.

Position Summary

As the Aquatics Supervisor, you must enjoy working in a fast-paced environment. You will help members improve their swimming in our state-of-the-art recreational and lap pools, both indoors and out. This position assists in managing and training all Aquatics Department Team Members. You will offer great customer service and maintain the cleanliness and order of our Aquatics Facilities.

Job Duties And Responsibilities

• Ensures Aquatics Team Members offer a safe and friendly environment for all members
• Responds to member inquiries regarding Life Time programs, products, services, policies, and procedures in a professional and timely manner
• Ensures we have the highest level of programming
• Promotes Life Time swim program

Minimum Required Qualifications:

• Successfully complete and pass all Life Time courses when hired
• Ability to work in a stationery position and move about the club for prolonged periods of time
• Ability to communicate and exchange information with guests who have inquiries about Life Time products and services
• Ability to swim 300 yards/meters without stopping
• Ability to tread water for 1 minute
• Ability to routinely and repetitively bend to lift 20 lbs

Education:

• High School Diploma or GED

Years of Experience:

• 6 months of customer service experience
• 1 year coaching and/or swim instructor experience
• 1 year of lifeguarding experience
• 6 months of head guard or supervising experience

Licenses / Certifications / Registrations:

• StarGuard Elite Lifeguard, BLS CPR, and First Aid Certified (or bridge to StarGuard when current certification expires or within 1st year, whichever is first). For Canada, Lifesaving Society Lifeguard certification and Standard FA with CPR C.

Preferred Qualifications:

• Some college or working towards a 4 year degree

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.