Aquatics Operations Manager - Waterpark Leader

Smoky Mountain Resorts; Sevierville (TN); Sur place; USD 65 000 - 95 000; Plein temps

Avantages offerts par ce poste

Health, dental, and vision insurance

401k with company match

Paid time off

Sick time

Maternity/Paternity leave

Tuition reimbursement

Employee discounts

Résumé du poste

Smoky Mountain Resorts is seeking an Aquatics Manager to lead waterpark operations, safety programs, and team development at a top vacation resort in the Smoky Mountains. You will oversee pool maintenance, chemistry, climate control, and guest safety while coaching staff to deliver exceptional guest service.

The role requires managing schedules, training, and compliance with state and federal guidelines, with holidays and peak periods requiring flexibility.

Qualifications

• High school diploma or equivalent required.
• CPO certification required or able to obtain within 30 days of start.
• American Red Cross Lifeguard Instructor certification required and re-certification before expiry.
• Experience in aquatic center, pool operations and hospitality environment preferred.
• Strong leadership, safety, budgeting, and training skills are essential.

Responsabilités

• Direct and oversee daily aquatics operations and staffing.
• Test and verify lifeguard qualifications and certifications.
• Ensure water safety and health standards are maintained.
• Manage budget guidelines for expenses and labor.
• Oversee hiring, coaching, and performance reviews.
• Develop weekly electronic work schedules and ensure compliance with laws.
• Collaborate with General Manager on guest satisfaction and safety initiatives.
• Maintain compliance with company policies and safety manuals.

Connaissances

Leadership

Team management

Safety compliance

Budgeting

English fluency

CPR/AED trained

Formation

High school diploma or equivalent

Certified Pool Operator (CPO)

Red Cross Lifeguard Instructor certification

Outils

Purple Cloud

Paycor

Property Management System

Microsoft Excel

Description du poste

Smoky Mountain Resorts is seeking an Aquatics Manager to lead waterpark operations, safety programs, and team development at a top vacation resort in the Smoky Mountains. You will oversee pool maintenance, chemistry, climate control, and guest safety while coaching staff to deliver exceptional guest service.

The role requires managing schedules, training, and compliance with state and federal guidelines, with holidays and peak periods requiring flexibility.