Aquatics Manager

Life Time Inc.; Phoenix (AZ); On-site; USD 52,000 - 76,000; Full time

Job summary

Life Time Inc. in Phoenix seeks an Aquatics Manager to lead the Aquatics Department, oversee budget, hiring, training and supervision, and ensure exceptional member service.

Responsibilities include scheduling swim programs, coaching instructors, lifeguards, and maintaining pool safety and cleanliness across facilities. The role emphasizes building a high-performing team and growing leadership capabilities toward regional responsibilities while delivering member experiences aligned with Life

Qualifications

• High School Diploma or GED required.
• Experience: 2 years customer service, 2 years coaching/instruction, 2 years lifeguarding, 2 years supervisory/management.
• Ability to work in a stationary position and move about the club.
• Must communicate with guests about Life Time products and services.
• Swim 300 yards/meters without stopping and tread water for 1 minute.
• Certification goals: StarGuard Elite Lifeguard, BLS CPR, First Aid; Life Time Swim Certification.

Responsibilities

• Manages and supports all Aquatics Team Members
• Completes daily inspections to ensure pool area is clean and safe
• Facilitates lifeguard training on pool safety and rescue techniques
• Assesses performance, provides feedback, and coaches Aquatics Team Members
• Manages aquatics department within budget guidelines
• Monitors budget and financial reports for aquatics programs
• Sets standard for the Aquatics Department by delivering exceptional customer service

Skills

Customer service

Coaching

Lifeguarding

Supervisory/management

Communication

Swimming ability

Education

High School Diploma or GED

Bachelor's Degree in related field

Job description

Position Summary
The Aquatics Manager will service as the leader of our department, and is responsible for the activities and growth of the Aquatics program including financial management, hiring, training and supervising team members, according to Life Time standards, and delivering exceptional customer service. They will lead a team in a fun and fast-paced environment, who proudly serve our members and guests. A typical day for an Aquatics Manager could include registering Members for Swim Programs including Lessons, Swim Team and Masters Swim as well as casting, training and developing Aquatics team members including swim instructors, swim coaches and lifeguards. The Aquatics Manager will also oversee and maintain the safety and cleanliness of the aquatic facilities. Our high performing Aquatics Managers are provided opportunity to grow their careers into regional and area leadership positions. These leadership roles are responsible for the success and development of additional Aquatics departments in a designated region and deliver the expected level of member experience and business performance across multiple locations.

Job Duties And Responsibilities

• Manages and supports all Aquatics Team Members
• Completes daily inspections to ensure pool area is clean and safe
• Facilitates lifeguard training on pool safety and rescue techniques during monthly in-services
• Assesses performance, provides feedback, and coaches Aquatics Team Members
• Manages the aquatics department within the budget guidelines
• Formulates, monitors and reconciles the budget and financial reports for aquatics programs
• Sets the standard for the Aquatics Department by providing exceptional customer service and meeting the Members' needs and expectations

Education:

• High School Diploma or GED

Years of Experience:

• 2 years of customer service experience
• 2 years of coaching and/or swim instructor experience
• 2 years of lifeguarding experience
• 2 years of supervisory/management experience
• Ability to work in a stationery position and move about the club for prolonged periods of time
• Ability to communicate and exchange information with guests who have inquiries about Life Time products and services
• Ability to swim 300 yards/meters without stopping
• Ability to routinely and repetitively bend to lift 20 lbs or less and occasionally bend to lift more than 20lbs
• Ability to swim 300 yards/meters without stopping
• Ability to tread water for 1 minute

Licenses / Certifications / Registrations:

• StarGuard Elite Lifeguard, BLS CPR, and First Aid Certified (or bridge to StarGuard when current certification expires or within 1st year, whichever is first). For Canada, Lifesaving Society Lifeguard certification and Standard FA with CPR C.
• Successfully complete and pass the Life Time Swim Certification
• Successfully complete and pass Aquatics Manager Training

Preferred Qualifications:

• Bachelor's Degree in a related field
• Pool and Hot Tub Association (PHTA) Certified Pool Operator
• StarGuard or Lifesaving Society Lifeguard Instructor Trainer (LGIT)

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.