Aquatics Manager

Great Wolf; Garden Grove (CA); On-site; USD 72,000 - 75,000; Full time

Job summary

Great Wolf Lodge is seeking an Aquatics Manager to lead aquatic operations, oversee staff, and ensure safety and quality of programming at the Garden Grove waterpark location.

The role requires supervisory experience, CPR/First Aid/AED certification, and proficiency with MS Office. It includes managing schedules, training, and enforcing safety policies within a fast-paced environment.

Qualifications

• High School Diploma or equivalent experience.
• 2+ years of supervisory experience.
• CPR/First Aid/AED certification.
• Proficient with Microsoft Office including Word, Excel, and PowerPoint.

Responsibilities

• Lead staff recruitment, hiring, and training to maintain staffing levels.
• Conduct training and in-service sessions for Aquatics staff.
• Develop, implement, and monitor waterpark programming and schedules.
• Clarify department responsibilities and authority.
• Ensure lifeguards hold current certifications and monitor staffing.
• Direct implementation of department policies and procedures.
• Analyze utilization data and other inputs for planning.
• Participate in the Manager-On-Duty program and execute duties.
• Develop detailed plans supporting organizational objectives.
• Communicate effectively with internal and external customers to resolve issues.
• Supervise a team, coach and develop staff, and manage performance.

Skills

CPR/First Aid/AED

MS Office (Word, Excel, PowerPoint)

Background check & drug screen

Education

High School Diploma or equivalent

College degree

ILTP Instructor

E&A International Lifeguard Training Program

Certified Pool Operator (CPO)

Job description

12681 Harbor Blvd, Garden Grove CA 92840, United States

Pay: $72384 - $75000

At Great Wolf, the Aquatics Manager is responsible for the safe and efficient management of aquatic operations and programs, maintenance and upkeep of the swimming pool facility, and supervision of aquatics staff. Guests can feel safe and enjoy a worry free adventure at our waterparks under the leadership of the Aquatics Manager and their team.

Essential Duties & Responsibilities

• Responsible leadership of staff members, including; recruiting, hiring, training, and maintaining appropriate staffing levels for the department.
• Conduct classes, training and in service training for Aquatics staff.
• Develop, implement, and monitor programming and schedules for waterpark operation.
• Clearly describe and assign responsibility and authority for the operation of the department.
• Ensure all lifeguard certifications are current and all lifeguards.
• Direct the implementation of department policies and procedures.
• Conduct in-depth analysis, planning, and implementation of utilization data and other inputs.
• Participates in the Manager-On-Duty (MOD) program and executes duties
• Develop detailed, realistic, and comprehensive plans that support organizational objectives.
• Communicate effectively with both internal and external customers, using tact and diplomacy to defuse anger, collect accurate information, and resolve conflict.
• Perform supervisory tasks of a team, including resolving conflict, coaching and developing others, promoting teamwork, and performance management.

Required Qualifications & Skills

• High School Diploma or equivalent experience
• 2+ years of supervisory experience
• CPR/First Aid/AED certification
• Proficient with Microsoft Office including Word, Excel, and PowerPoint
• Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

• College degree
• ILTP Instructor (must be obtained if hired)
• E&A International Lifeguard Training Program certification (must be obtained if hired)
• Certified Pool Operator (CPO) or equivalent (must be obtained if hired)
• Projects a positive public relations image to staff and guest
• Ability to inspire and motivate team members to work together and exceed expectations
• Capable of working unusual hours, including late nights, weekends and all holidays in a fast paced atmosphere

Physical Requirements

• Swim 50 yards in 4 ft. of water and retrieve a 10 lb brick at bottom of water
• Ability to sit or stand for extended periods of time
• Ability to work in a humid, warm environment and be immersed in water for extended periods of time
• Position sometimes requires the ability to lift, push, and pull at least 50 lbs and up to 100 lbs
• Ability to climb multiple flights of stairs

Estimated Salary Range:

$72384 - $75000 annual base salary

An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.