Aquatics Maintenance Technician

Wilderness at the Smokies; Sevierville (TN); On-site; USD 42,000 - 66,000; Full time

Job summary

Wilderness at the Smokies is seeking a Maintenance Technician to perform basic maintenance across the waterpark, ensuring all components run smoothly and a safe environment for guests and staff. You will work in all park areas and trades, including electrical, HVAC, plumbing, carpentry and painting.

The role requires performing inspections, water testing, and routine upkeep in a fast-paced resort setting, with attention to safety and documentation.

Qualifications

• High school diploma or GED or equivalent.
• 1–3 months related experience and/or training.
• Ability to read and interpret safety rules, operating and maintenance instructions.

Responsibilities

• Inspecting each ride and attractions before opening.
• Water test each pool system and record results; check and record slide pressures, pool water temperatures, and water filtration systems.
• Interacting with co-workers and guests to meet their needs in a polite, courteous and cooperative manner.
• Assisting with the preventative maintenance work in all areas of the park, as directed.
• Painting/touching up areas, as directed.

Skills

Electrical

HVAC

Plumbing

Carpentry

Painting

Education

High school diploma or GED

Tools

Aquatic Facility Operator Certification

Certified Pool Operator Certification

Job description

SUMMARY:

Maintenance Technician will perform basic maintenance for the Waterparks. The Maintenance Technician will work to keep all waterpark components running and ensure a safe environment for all guests & employees. The Maintenance Tech will work in all areas of the park and all disciplines of maintenance to the best of their ability; disciplines include but are not limited to electrical, HVAC, plumbing, carpentry, and painting.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

• Inspecting each ride and attractions before opening


• Water test each pool system and record results; check and record slide pressures, pool water temperatures, and water filtration systems.


• Interacting with co-workers and guests to meet their needs in a polite, courteous and cooperative manner.


• Assisting with the preventative maintenance work in all areas of the park, as directed.


• Painting/touching up areas, as directed.


• Removing leafs/snow and salting areas, as directed.


• Documenting all completed work in the work logs.


• Checking and documenting chlorine levels in pools, slides, and pool areas, as directed.


• Inspecting pools, slides, and pool areas, as directed.


• Safe operation of company vehicles, golf carts, etc.


• This position requires regular and predictable attendance.


• Responsible for adding dry chemicals to pool systems, as needed, to maintain water balance.


• Backwash filter systems as needed; clean strainer baskets and keep work area clean and safe.


• Carry out rust prevention practices including, but not limited to: painting, general maintenance, mechanics, pneumatics, electrical and plumbing.


• Ability to perform common preventive maintenance.


• Repairs tubes, rafts, flow boards and body boards.


• Follow protocols set by OSHA, EPA, and Wilderness Development Corporation.


• Wear proper personal protective equipment while working with or around chemicals.


• Responsible for cleaning acid and chlorine feed lines and injectors, as needed.


• Responds to radio calls regarding problems in the water parks within a reasonable amount of time – ability to prioritize according to urgency, when necessary.


• Keep an open line of communication between aquatic maintenance and the Aquatic Operations Management/Supervisory staff.


• All other duties as assigned by management.

EDUCATION and/or EXPERIENCE: Level 3

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS: Level 3

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS: Level 2

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY: Level 3

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Valid Tennessee Driver’s License or ability to obtain one within 30 days of employment


• Ability to be covered by and maintain company insurance

• Aquatic Facility Operator Certification


• Certified Pool Operator Certification

QUALIFICATIONS:

• Willingness to perform any required task within associate’s capabilities in order to effectively meet the needs of the company


• Ability to get along well with others


• Commitment to providing quality service


• Ability to act independently with little supervision


• Requires a good understanding of company policies and procedures


• Good attendance and punctual


• Exhibits professionalism


• Exhibits good grooming habits


• Wears the proper uniform


• Works efficiently


• Follows all resort and office policies and standard operating procedures


• Conducts themselves in a professional manner with a positive attitude

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activities:

• While performing the duties of this job, the employee is required to:
  
  
  
  • Regularly stand and walk
  
  
  • Frequently reach with hands and/or arms, climb and/or balance and talk and/or hear
  
  
  • Occasionally sit, use hand to finger, handle and/or feel, stoop, kneel, crouch and/or crawl and taste and/or smell
  
  
  
  

Lifting Activities:

• While performing the duties of this job, the employee is required to:
  
  
  
  • Regularly lift up to 50 pounds with assistance
  
  
  • Frequently lift up 25 pounds
  
  
  • Occasionally lift 50 to 100 pounds with assistance
  
  
  
  

Vision Requirements: Close vision, Distance vision, Color vision, Peripheral vision, Depth perception and ability to adjust focus

WORK ENVIRONMENT:

• Regularly exposed to outdoor weather conditions


• Frequently exposed to wet or humid conditions (non-weather,) moving mechanical parts and fumes and/or airborne particles


• Occasionally exposed to toxic and/or caustic chemicals

Noise Levels: Loud