Aquatics Instructor

The Bay Club Company; San Francisco (CA); On-site; USD 26,422 - 38,572; Full time

Benefits offered by this job

Club Membership

Competitive Compensation

Discounts on club services and amenity

Continuing Education

Paid Time Off

Health Insurance

Job summary

The Bay Club Company in San Francisco offers seasonal aquatic instruction, delivering private and group swim lessons while focusing on goals and safety. Instruction includes evaluations for optimal program choice and strong customer service for members and guests.

Instructors balance teaching with lifeguard duties when needed, maintain records, and participate in staff training and events, ensuring reliability and professional representation of the club.

Qualifications

• Current Lifeguard Certification required.
• WSI certification or equivalent required.
• Experience teaching swim lessons for all ages.
• Sales and Marketing — knowledge of promoting and selling services.
• Problem anticipation and deductive reasoning to identify issues and solutions.
• Oral comprehension and expression for clear communication.
• Computer skills to use Word, Excel and related software.

Responsibilities

• Provide private and group swim instruction with corrective feedback.
• Design and deliver effective sessions and workouts.
• Maintain records of client progress and attendance.
• Enforce pool rules and safety procedures; ensure a safe learning environment.
• Communicate effectively with parents, members, and staff.
• Support lifeguard duties as needed and ensure equipment is maintained.

Skills

Swim instruction

Customer service

Sales knowledge

Problem solving

Oral communication

MS Word/Excel

Education

Lifeguard Certification

WSI Certification

Job description

GENERAL SUMMARY

Under the direction of the Aquatics Director, the Seasonal Aquatics Instructor is responsible for providing private and group swim instruction to clients; maintaining a safe and effective learning environment while focusing on the fulfillment of clients' swimming goals; achieving personal revenue goals; and providing the best customer service and hospitality to members and guests.

JOB RESPONSIBILITIES

• Provides instruction; provide specific and corrective feedback to each client at each session
• Design and deliver effective and rewarding sessions and workouts
• Provide swim evaluations to help parents decide which program is best for their child and client retention
• Maintain accurate, current records on all clients' progress; follow progression guidelines
• Enforce all pool rules and aquatics center and club policies
• Maintain a consistent work schedule; arrive punctually for sessions
• Provide excellent communication with parents, members, and staff
• Track attendance of client sessions
• Accurately enter and maintain consistent timely records in the required systems for hours worked and sessions
• Actively participate in events, program meetings, and training including in-service training
• Assist in the maintenance and cleanliness of the aquatics center
• Represent the club in a professional manner through image, dress, communication, and immediate follow through and response

Additionally, as needed, the instructor may perform lifeguard duties as described below.

• Supervise swimmers by consistently enforcing rules and regulations
• Notify swimmers of improper activities or hazards
• Rescue persons in distress or in danger of drowning when indicated and provide rescue breathing, CPR and First Aid
• Notify Aquatics Director of any accidents, rescues, or problems
• Report to the Aquatics Director any equipment that needs repair
• Answer inquiries about pool usage and Aquatics services offered
• Direct all helpful suggestions from participants to the Aquatics Director or Club Management
• Attend all staff meetings and trainings
• Available to work weekdays, weekends and holidays as needed; hours are not guaranteed and can change at any time
• Be on time for your shift and rotations throughout the day; ready to work in uniform and with rescue tubes and first aid pack
• Help keep pool deck clean, safe and organized
• Follow all safety procedures and precautions
• Provide high quality customer service; give full attention while in guard chair, refer assistance to Head Lifeguard or Service Desk as needed

CORPORATE GOALS & OBJECTIVES

• Promote the company's safety goals and actively work towards ensuring a safe working environment.
• Comply with company policies and procedures.
• Actively further corporate objectives and continuously support improvement and positive change, including participating on corporate designated committees to improve operations.
• Make professional development a consistent priority.
• Assist with special club projects, events and promotions.

QUALIFICATIONS

• Current Lifeguard Certification required
• WSI certification or equivalent required
• Understand current best practices in learn-to-swim skills, competitive swim techniques and childhood development
• Experience teaching Swim Lessons for all ages
• Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling services
• Problem Anticipation / Deductive Reasoning — Ability to identify potential issues and apply logic and reasoning to choose most appropriate solutions
• Oral Comprehension and Expression — Ability to understand and communicate clearly
• Computer — Ability to develop and maintain computer records in Word, Excel and other required software

INSTRUCTOR TIERS

Master Swim Instructor

• Minimum of 60 lessons per month (average over 6 months)

Elite Swim Instructor

• 4+ years experience teaching preferred
• Minimum of 80 lessons per month (average over 6 months)

Ultimate Swim Instructor

• 6+ years experience teaching preferred
• Minimum of 100 lessons per month (average over 6 months)

WORKING CONDITIONS / PHYSICAL REQUIREMENTS

• Work is typically performed outdoors in varying and occasionally extreme (hot) weather conditions.
• Must arrive on time for all scheduled shifts; ability to work weekends, evenings, and holidays required.
• Must be flexible, adaptable, and readily able to adjust to changes in work environment.
• Position requires daily public contact.
• Sometimes necessary to deal with unpleasant or angry people, requiring problem solving.
• Must adapt to a frequently changing environment.
• Frequently required to use hands to finger, handle, or feel; and reach with hands and arms.
• Frequently required to climb or balance and occasionally stoop, kneel, crouch, or crawl.
• Must occasionally sit for extended periods and regularly walk around facility.
• Must occasionally talk and hear.
• Must frequently move 10 pounds and in emergency lift or move up to 50 pounds.
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

EEO STATEMENT

The Bay Club Company (TBCC) provides equal employment opportunities without regard to race, color, religion, creed, sex, sexual orientation and identity, gender, gender identity, gender expression, national origin, accent, ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.

PAY RANGE

$19.18 - $28.00 per hour

OTHER COMPENSATION AND BENEFITS

• Club Membership
• Competitive Compensation
• Discounts on club services and amenities
• Continuing Education
• Community Involvement
• Paid Time Off*
• Health Insurance*
• Offered to Full‑Time associates; Full‑Time status eligibility starting at 25 average hours of work per week.

ADDITIONAL COUNTY ORDINANCES

LA County: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.