Aquatics Coordinator - Shafter Aquatics Center

The Sports Facilities Advisory & Management; Shafter (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Shafter Aquatics Center, managed by SHAC SFM, LLC, seeks a dedicated Aquatics Coordinator to oversee programming and lifeguard supervision at the Shafter, CA facility.

You will manage swim lessons, water aerobics, and events while ensuring top-notch guest experiences and safety compliance. The role requires strong leadership, organization, and a proactive service mindset.

Qualifications

• Experience in managing aquatics programs and offerings such as swim lessons and water aerobics.
• Excellent customer service and guest experience focus.
• Experience supervising lifeguards and coordinating shift coverage.
• Ability to develop surveys and collect feedback for program improvement.

Responsibilities

• Coordinate all aquatics programming including swim lessons and water aerobics.
• Assist with booking and executing birthday parties and private events.
• Assist with lifeguard team evaluations each season.
• Develop surveys for program evaluations and distribute them.
• Coordinate equipment usage and facility space requests with the Aquatics Manager.
• Assist with payroll, scheduling, and lifeguard supervision.
• Lead trainings and meetings with lifeguards and participants.
• Assist with daily cleaning and maintenance of pool areas.
• Provide excellent customer service to guests and members.
• Complete other duties as assigned by management.

Skills

Aquatics programming

Customer service

Supervision

Event coordination

Communication skills

Education

Lifeguard certification

CPR/First Aid certification

Job description

AQUATICS COORDIANTOR - Shafter Aquatics Center

SHAC SFM, LLC

LOCATION: Shafter, CA

DEPARTMENT: AQUATICS

REPORTS TO: GENERAL MANAGER

STATUS: FULL-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

Shafter Aquatics Center is a recreation and entertainment destination focused on improving the health and economic vitality of Shafter, CA You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Shafter Aquatics Center is managed facilities by Sports Facilities Management, LLC, a Sports Facilities Companies company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Aquatics Coordinator will be responsible for all programming aspects of the Aquatics Center. This position will also assist with operational and Lifeguard supervision responsibilities for all aquatics areas.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Coordinates all responsibilities relative to aquatics programming including swim lessons and water aerobics
• Assists with booking and executing birthday parties and private parties/events
• Assists with lifeguard team member performance evaluations each season
• Develops surveys and method of distribution for evaluations of programs and services
• Coordinates requests for equipment usage and facility space with the Aquatics Manager
• Assists with payroll, scheduling, and supervising lifeguards
• Conducts meetings with lifeguards and participants (i.e. in-service training and Learn to Swim program)
• Assists with daily cleaning and maintenance of all pool areas
• Provides Excellent customer service to guests and members on a daily basis
• Completes other duties as assigned by management

THE IDEAL CANDIDATE HAS:

• Current Certified Pool Operator certification (will provide training and certification for a candidate that does not have it)
• Current Red Cross certification in Lifeguard Training, Water Safety Instructor, Lifeguard Instructor, CPR-PR and First Aid Instructor, or equivalent are all preferred
• 2-4 years of supervision experience in an aquatics center
• Experience and success in delivering Excellent customer service
• Action-oriented personality with a 'get it done' attitude and proficiency for efficiency
• The ability to thrive in a Team environment

MINIMUM QUALIFICATIONS:

• Private and group swim lesson experience
• Requires excellent communication skills, both verbal and written
• Must be detail-oriented and have outstanding organizational skills
• Must be able to work under pressure and be decisive
• Must be able to work nights and weekends
• Must be Lifeguard Certified
• Must be at least 18 years of age

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 50 pounds' waist high
• May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop, or bend
• While performing the duties of this job, the employee may work in outside weather conditions
• Will be exposed to outside temperatures
• Will be exposed to pool chemicals